Longchamp

Reviews

• SS

  Sunflower (Sunflower)

  Sep 4, 2025
  5.0
  The Woodbury Common Long Champ store is a charming and friendly outlet store that offers great selection of Long Champ bags in a bargain price. In addition, store staff offers excellent customer service and great advice on bag selections that you wouldn't expect to happen in an outlet store. I had the pleasure working with 2 associates Maria and Yujuan for my purchase. Maria was very helpful and pleasant to work with throughout the process. I ended up purchasing 2 bags from the brand and very happy with my purchase. I would recommend folks to visit the store to experience the Long Champ product, quality ..etc. I am sure the new store in Woodbury will provide a new shopping experience just like their Paris store :). Happy Shopping!
• XG

  Xiali Shi Gillette

  Aug 14, 2025
  5.0
  First time ever longchamp experience getting a gift for someone special. I was helped by a gentleman named Damian, who truly made the experience exceptional. He gave me the best advice and expert guidance when I was completely clueless about what to get. Damian made the process enjoyable, efficient, and attentive. It’s rare to receive this level of customer service at an outlet store, so I feel very lucky, and Longchamp is surely lucky as well to have someone like Damian on their team. Thank you again!
• PD

  Pat Dambrosio

  Aug 4, 2025
  5.0
  A truly exceptional shopping experience thanks to Damian Lacarbonara My wife and I had the pleasure of accompanying my daughter at the Woodbury outlet, as she purchased a Longchamp purse, and we were lucky enough to be served by Damian Lacarbonara. I can honestly say his service was on another level. From the moment we walked in, Damian made us feel welcome and taken care of, not in a scripted or forced way, but with a genuine care for attention that’s rare to find these days. He was incredibly helpful and patient with my daughter, offering thoughtful suggestions that really helped her. You could tell he wasn’t just trying to “sell”, he wanted her to walk away happy. What truly got to me, though, was the little touch of offering me an espresso while we waited ( he offered one to my wife and daughters also) That small gesture made a big impression. Damian turned what could have been just a regular purchase into an experience, one that my daughter and I won’t forget. If upper management is reading this, please know that Damian represents your brand with class, kindness, and professionalism. He’s a true asset, and people like him are the reason customers come back. Five stars isn’t enough. Thank you again, Damian!
• LL

  Layla

  Aug 2, 2025
  1.0
  Did not have the light pink le pliage and called in to ask if it was available and was told yes. Please let me know when it is available again.
• TL

  Tara Lamont

  Aug 1, 2025
  5.0
  I just had an amazing experience buying a gift for a friend by phone. Maria made the experience so easy but beyond that so personal. She sent me texts and photos of my order every step of the way. We even exchanged some personal texts about our kids. Like others before me have said, for buying two bags in an outlet store, this felt like white glove personal service. Maria made this outlet shopping experience feel like I was shopping in a luxurious customer centered boutique!