Business Details
About
Chocolate ShopCandy Store
Details
- Dine-inNot available
- DeliveryNot available
- TakeoutNot available
- DebitAvailable
Location
Lindt Chocolate Shop - Montreal Eaton Centre
705 Rue Sainte-Catherine Ouest, Montreal, QC
H3B 4G5, Canada
Hours
Reviews
4.5
873 reviews
5 stars
620
4 stars
173
3 stars
35
2 stars
14
1 star
31
What are people saying?
AI-generated from customer reviews
Customer Service
Feedback on staff is mixed; many customers praised the friendly and helpful service, while others reported rude behavior from some employees, particularly management.
Product Variety
Customers appreciated the wide selection of chocolates and new items like ice cream, though some found the prices to be high.
Store Experience
The store atmosphere is generally described as welcoming and clean, with free samples enhancing the shopping experience, but some noted issues with long wait times and outdated store hours.
Pricing Concerns
Several reviews mentioned that prices are perceived as high, especially after recent changes in packaging and pricing policies.
Quality of Products
Overall, customers enjoyed the quality of the chocolates and hot beverages, with specific mentions of the delicious hot chocolate and ice cream.
- GCGuillaume Cornille6 days ago4.0Un chocolat offert à l’entrée est toujours une bonne manière pour moi. Belle boutique
- JAJose Luis Gomez AmandiNov 4, 20255.0Excelente atención.
- TBTarik BenhachimeOct 14, 20255.0I had a small misunderstanding at checkout (an empty chocolate box) — something that could have been partly my fault or the cashier’s for not following procedure. The manager listened carefully, handled the situation professionally. I got what I paid for, and Lindt gained a loyal customer for being fair and understanding.
- MNMichael NedoshytkoOct 11, 20255.0Great selection and friendly staff. Samples are provided.
- CFC FOct 6, 20255.0Pretty pricey in general but there are so many different options and types of treats to choose from. The staff were also super professional and warm!