ZT Payments

Reviews

• SS

  SCGraphix

  Jul 5, 2023
  5.0
  I have been a loyal merchant with ZT Payments for the past three years, and I cannot express enough how impressed I am with their top-notch service. As a small business owner, having a reliable payment processing partner is crucial, and ZT Payments has exceeded my expectations in every aspect. First and foremost, ZT Payments stands head and shoulders above Square when it comes to providing information on chargebacks. In the past, I had a frustrating experience with Square, as they would not readily share details about chargebacks, leaving me in the dark and unable to take appropriate action. However, with ZT Payments, their transparency is unparalleled. They promptly notify me of any chargeback requests and provide comprehensive information, enabling me to respond effectively and protect my business interests. Another area where ZT Payments outshines Square is their rate transparency. With Square, I was constantly left guessing about the fees and rates associated with my transactions. It was an absolute nightmare trying to make sense of their convoluted pricing structure. In contrast, ZT Payments offers clear and straightforward pricing, with no hidden surprises. I have a clear understanding of the rates I'm being charged, allowing me to plan and manage my finances more effectively. Perhaps one of the most significant differences between ZT Payments and Square lies in their customer service. Square's customer support left much to be desired. Whenever I encountered an issue or had a question, getting assistance from Square was an uphill battle. Their response time was slow, and the level of support provided was subpar. However, with ZT Payments, it's an entirely different story. Their customer service team is exceptional. They are always available, responsive, and go above and beyond to ensure that any concerns I have are promptly addressed. The level of care and attention they provide is truly remarkable. In conclusion, I cannot recommend ZT Payments enough. Their commitment to transparency, competitive pricing, and outstanding customer service sets them apart from their competitors. After my disappointing experience with Square, I am grateful to have found a payment processing partner that truly understands the needs of small businesses. ZT Payments has earned my trust and loyalty, and I am confident that they will continue to provide exemplary service for years to come.