Zips Car Wash

4.3
1359 reviews

About

Car Wash
Enjoy quick and convenient express car wash services at ZIPS Car Wash, where every wash includes our always-free self-serv vacuums and detailing amenities! Plus, feel good about protecting your investment with our ZIPS UNLIMITED™ membership program with daily wash privileges, available at all locations. Proudly serving members and customers at more than 260 locations in 24 states. ZIPS Car Wash is now cashless and accepts all major credit cards, debit cards, and ZIPS gift cards.

Location

Zips Car Wash
1036 Tyvola Rd, Charlotte, NC
28217, United States

Hours

Reviews

4.3
1,359 reviews
5 stars
918
4 stars
196
3 stars
92
2 stars
38
1 star
115

What are people saying?

AI-generated from customer reviews

Service Quality

Customers frequently reported poor service, including unhelpful staff and equipment failures.

Cleanliness

Many reviews mentioned unsanitary conditions, with trash and dirty vacuum areas being common complaints.

Equipment Issues

Numerous customers experienced problems with vacuums and car wash equipment, often citing broken or ineffective machines.

Customer Support

While some customers praised individual staff members for their helpfulness, overall customer service was often described as lacking.

Membership Value

Several customers expressed dissatisfaction with the value of their membership, citing inadequate service and equipment failures.
  • FF
    Fernando
    4 days ago
    1.0
    Don't go to this place. They don't wash cars properly, and they won't let you in again to have it washed. They have a bad attitude and provide poor service't go to.this place, they don't wash. No laven aquí, es pesimo el.servicio y los carros no quedan bien lavadora
  • NG
    Nico “Posting” Gara
    Nov 1, 2025
    1.0
    Its 730 amd its closed gates open but cones. Its 59 degrees. Why post open till 8 called and same open till 8. Customer 0.0
  • AS
    amel salihovic
    Oct 19, 2025
    1.0
    If I could give 0 stars I would The vacuumed are off and they say they are off because of the “rain” it hasn’t rained in hours. And they are arguing with me saying that we don’t pay for the vacuums saying that it’s “free” k literally only came here so I can vacuume my car. I demanded a refund and they say I have to call a 800 number for a place that is closed today This place is an absolute dump, trash everywhere and nothing works. If you read this review your so much better off going anywhere but here I will never ever be back and 3 other people inside when I was there said the same thing!
  • SS
    Sam
    Oct 13, 2025
    1.0
    Im canceling my membership right now bc the type of customer service we have here even animals don’t accept it! Shame
  • MK
    Mary Kellerhals
    Oct 9, 2025
    1.0
    Trash all over. Vacuums got worse, not working hardly at all. Too bad won’t be going back here.