Zips Car Wash

4.7
925 reviews

About

Car Wash
Enjoy quick and convenient express car wash services at ZIPS Car Wash, where every wash includes our always-free self-serv vacuums and detailing amenities! Plus, feel good about protecting your investment with our ZIPS UNLIMITED™ membership program with daily wash privileges, available at all locations. Proudly serving members and customers at more than 260 locations in 24 states. ZIPS Car Wash is now cashless and accepts all major credit cards, debit cards, and ZIPS gift cards.

Location

Zips Car Wash
301 Grand Hill Pl, Holly Springs, NC
27540, United States

Hours

Reviews

4.7
925 reviews
5 stars
823
4 stars
24
3 stars
12
2 stars
13
1 star
53

What are people saying?

AI-generated from customer reviews

Customer Service

Staff members, especially Kobe and D'Asia, received high praise for their friendliness, helpfulness, and professionalism.

Wash Quality

Mixed reviews on wash effectiveness; some customers reported unsatisfactory cleaning results, particularly on the hood and roof.

Amenities

Customers appreciated the variety of amenities, including strong vacuums and cleaning supplies available for use.

Staff Attitude

While many reviews highlighted positive interactions, some customers experienced poor service and lack of accountability from staff.

Facility Maintenance

Concerns were raised about the cleanliness and maintenance of the facility, with reports of wet towels and unclean areas.
  • KM
    KM Marcus
    1 day ago
    5.0
    Kobe was super helpful today, had a great experience! We love this location for the great customer service!
  • CE
    christie Esposito
    1 day ago
    5.0
    Staff was very helpful and friendly. They did a great job, hubby and I take our cars there for washes.
  • AW
    Amanda Williams
    1 day ago
    5.0
    Awesome customer service from a gentleman named Kobe!
  • AM
    Angel Murdock
    Nov 9, 2025
    5.0
    Always a positive experience when Kobe greats you with a smile and energetic vibe.
  • VN
    Victoria Norwood
    Nov 7, 2025
    1.0
    Be very careful letting the workers select your car wash, they go so fast purposely and always get a receipt to make sure they didn’t “upgrade” your selection! I say “no thank you I’d like to select it myself.” And always get a receipt!!!!