Zak Dental - Downey

4.5
846 reviews

About

DentistCosmetic DentistryPediatric DentistryEndodonticsOral SurgeryOrthodonticsDental Implants PeriodontistryPeriodonticsTeeth Whitening Service
Located conveniently, our diverse team of dental experts offers a comprehensive range of services. From routine cleanings to specialized treatments like braces, wisdom teeth removal, tooth replacement, implants, root canals, gum disease treatment, and no drill no injection dentistry. Our team also offers nitrous oxide sedation to help ease dental anxiety. We specialize in cosmetic dentistry, offering veneers, full rehabilitation cases, overdentures, and orthodontic care using braces or clear aligners. Our dental team of professionals are committed to providing affordable and expert dental care, with a focus on personalized and gentle treatment.

Details

  • Requires appointmentAvailable
  • RestroomAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

Zak Dental - Downey
10501 Lakewood Blvd., Downey, CA
90241, United States

Hours

Reviews

4.5
732 reviews
5 stars
605
4 stars
27
3 stars
7
2 stars
15
1 star
78

What are people saying?

AI-generated from customer reviews

Staff Professionalism

Customers consistently praised the staff for being friendly, attentive, and professional, making them feel comfortable during their visits.

Cleanliness

The office was frequently described as clean and well-maintained, contributing to a positive patient experience.

Technology and Care

Patients appreciated the use of modern technology in assessments and treatments, which enhanced their confidence in the care received.

Mixed Experiences

While many reviews were positive, some customers reported issues with wait times and communication, particularly regarding appointment scheduling and billing.

Family-Friendly

The practice is noted for being accommodating and gentle with children, making it a preferred choice for families.
  • SS
    Stephanie
    2 days ago
    1.0
    Downey location At first, this seemed like a decent place, but it quickly turned into a nightmare. I would NOT recommend this office to anyone ,and I’m not someone who complains easily. The customer service is absolutely horrible. My daughter went here for orthodontic treatment. I paid in full for a two-year braces plan, which dragged into three years. During that time, scheduling appointments was a constant struggle. She had a bite plate that was supposed to be in for six months, it broke in her mouth after ten months, and they simply removed it. There were frequent corrections to mistakes they had made, right up to the end when they had to re-scan and redo her retainer because of their own error. The front desk staff (particularly two of the Hispanic receptionists) were consistently rude. They made my husband , her guardian, sign a waiver just for her to be seen, and even gave my 20-year-old daughter an attitude because they assumed she was a minor. Later, they said they sent me a waiver when all she needed to do was pick up her retainer, they never sent the waiver had to leave work for them to see her. The worst part was when my daughter overheard them speaking in Spanish and talking badly about her, assuming she didn’t understand because she looks Caucasian. Completely unprofessional and unacceptable. To top it off, my husband was quoted nearly $3,000 for dental work here. We got a second opinion elsewhere, and the cost was under $500. Beware before choosing this dentist. Don’t settle just because it’s close or convenient. They overcharge, make repeated mistakes, and treat customers with zero respect. Not worth the stress or the money. They need to do a training for their employees on how to treat a customer, with respect.
  • DK
    Dennis Kogod
    3 days ago
    5.0
    Really appreciate getting me in so quickly for a broken crown. Was in and out this am. Greatly appreciated Great service as always
  • RL
    Robert Lopez
    Nov 6, 2025
    5.0
    The staff is very attentive and friendly. They use state of the art technology to assess your dental health and I was quite impressed.
  • TD
    Tomas Delton
    Nov 4, 2025
    5.0
    Ask for Dr. Mia. I randomly got her for my deep cleaning for left and right side for both days. She very kind, gentle and so sweet but more importantly her hands are precision steady with the tools, which made my teeth look pearly white again. Hope I get her again for my follow up in 3 months.
  • TT
    Taylor Todman
    Oct 9, 2025
    5.0
    Dr. Zak Dental offices in Long Beach and Downey has been nothing but a positive experience every time I go. My kids now attend their office as well. The front desk and dentist all present welcoming customer service. The facilities are also always presented clean, including the restrooms. I’ve been coming to these two locations for 4 years now and my kids for a year. Thank you Zak Dental!