Customer Service
Numerous reviews highlighted poor customer service, with complaints about rude staff, long wait times, and unhelpful responses to issues.
Food Quality
Many customers reported issues with food quality, including undercooked wings, soggy fries, and incorrect orders.
Management Issues
Several reviews pointed to poor management practices, including unprofessional behavior from managers and lack of accountability for mistakes.
Positive Staff Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, indicating inconsistency in service.
Hygiene Concerns
Multiple reviews raised serious hygiene issues, including unsanitary food handling practices and cleanliness of the restaurant.