Food Quality
Many customers reported issues with food quality, including undercooked, burnt, or improperly seasoned wings and fries.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unresponsive management.
Order Accuracy
A significant number of customers experienced issues with incorrect or incomplete orders, often leading to dissatisfaction.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty dining areas and food preparation spaces.
Positive Staff Experiences
Despite the negative feedback, some customers praised individual staff members for their helpfulness and friendliness.