Windsor

Reviews

• KM

  Kayla Madrid

  Sep 21, 2025
  1.0
  Rude distasteful snotty workers. Yesterday I had went to return an item, there was a line out the store. Waited 45 min to even step foot inside the store, not considering the line to the cashier. I got to the cashier finally to make my return and I had made a comment about the line being over stimulating in a friendly way, and she says “yeah you can tell you’re overstimulated” like girl who raised you… anyways, will not be shopping here due to the service AND the prices of these fashion nova tops? Ridiculous.
• MM

  Mandy Miller

  Sep 20, 2025
  1.0
  I had an incredibly frustrating experience at the Windsor store in Flatiron Crossing. After waiting nearly two hours to try on 2 dresses, we were denied the ability to make a purchase—not because of any inappropriate behavior, but because the store was so disorganized and poorly managed. There were at least four employees working(?), yet the dressing rooms were completely unmonitored, leading to chaos (as described in other reviews). When we finally used a nearby room (with no staff present), the manager became upset and refused to let us complete our purchase. Her focus seemed to be on control, not on solving the obvious issues happening in her store. Even more shocking, we watched at least five customers in line behind us leave without buying anything due to the disorganization/wait time. Losing that many sales in one afternoon should be a serious red flag for any business. In contrast, we drove to the Colorado Mills location afterward, which only had two employees, yet it was run efficiently and professionally. We found a dress and checked out within 10 minutes. It’s clear that leadership and training make all the difference. Windsor really needs to take a hard look at what’s going wrong in the Broomfield/Flatirons location and provide serious support to that team (all issues outlined in other reviews). I’d suggest learning from the success of the Colorado Mills store and making customer service a priority again. I won't be returning to the Flatirons location unless I hear things have changed.
• JC

  Jaslynn Cervantes

  Sep 18, 2025
  1.0
  Tried calling them bc I was there this weekend to see if I left my keys and I haven’t gotten any calls or texts back.
• CN

  Ciarra Nelson

  Sep 12, 2025
  1.0
  The girls working at this store are rude. One of the female employees gave attitude to me after I said I wanted a paper receipt. I returned the item based off my experience with the employee, even after they checked the matching card with the purchase for the return they still gave me cash.
• JB

  Jennifer Bolyard

  Sep 8, 2025
  1.0
  Went into the store today to buy a homecoming dress for our daughter and one of the girls working was so rude, we asked her to open a dressing room and she says “the doors are open” giving us dirty looks, but they weren’t so she had to open up the door well unfortunately after shopping other stores we did end up going back in and buy the dress and the same employee checked us and didn’t say a word just giving dirty looks, pretty sad really the store was busy and she was not friendly at all.