Windsor

Reviews

• JC

  J Stephen Cappadona

  Sep 13, 2025
  1.0
  only one person working the register, while 3 women stand behind it. Line is so long for changing room and place is dirty
• ML

  Michael Lina

  Jun 29, 2025
  1.0
  My wife had purchased a pair of sandals/shoes a couple of days ago for a wedding we were attending, as we were walking from the car to the wedding place the strap broke. Fast forward to today, my wife tried to return the item with the snapped strap and was denied by some incompetent employees of the store. Now, granted that the receipt may have fallen off of the bag and needless to say we didn’t have the receipt, the employees could have tried to resolve the issue by being emphatic to the fact that the product they sold was defective and not of quality standard. Instead, the girl helping her at the counter said that they will only give my wife an hour to find the receipt but even then they don’t know if they would accept the return because the item is damaged. I don’t know about your company policy but anyone with half a brain would realize that what the employee said doesn’t make sense. It takes a lot for me post a review about a business but this Windsor at the Promenade Mall in Temecula takes the cake! This is not about the money it’s about the competency and common sense of your employees. This location doesn’t even deserve a damn star!
• LL

  lizbeth

  Dec 29, 2022
  1.0
  I am just disappointed… I used to work in this location and it was great but now that I came back as a customer I am just disappointed. I went there to shop with mother and sister and asked for a fitting room and the girl at the counter ignored me. I waited for like 20 minutes for a fitting room. My mother was also disgusted because the fitting rooms weren’t cleared out of the mess the previous client left. The staff literally leave just one person in charge of the whole store while they go do things in the back or go on break. When we asked the girl at the counter, what are the refund policies? She just ignored my mother and proceeded Just checking us out.
• RD

  R D.

  May 3, 2021
  4.0
  Love this store. They have such beautiful dresses at reasonable prices. My daughter loves shopping here.
• AB

  Ashlyn Branka

  Sep 18, 2019
  5.0
  Best place to buy prom/homecoming dresses! I’ve bought almost every dress I own from Windsor and will continue to do so. High quality dresses for low prices