Windsor

3.5
53 reviews

About

Clothing StoreWomen's Clothing StoreShoe StoreJewelry StoreLingerie StoreFashion Accessories Store
Founded in 1937, Windsor is the leading special occasion fashion brand providing glamorous, on-trend styles for all the occasions in a woman's life. Women come to Windsor to find that perfect look for all of life's important moments from a formal dress for their first dance to a graduation dress, to that perfect wedding guest dress. Visit Windsor near you in Madison to find the latest trends in women's clothing, from bustiers to cargo pants, to elevated cocktail dresses and formal dresses for everything from date night to New Year's Eve outfits. Shop Windsor at West Towne Mall.

Location

Windsor
54 West Towne Mall, Madison, WI
53719, United States

Hours

Reviews

3.5
53 reviews
5 stars
29
4 stars
3
3 stars
2
2 stars
2
1 star
17
  • AC
    April Curran
    Oct 2, 2025
    1.0
    Our first experience shopping for a homecoming dress at Windsor in East Towne Mall today (around 11 a.m.) was extremely disappointing. The store was closed when we arrived, and a worker immediately told us they didn’t have enough staff or managers to open on time. She then opened the gate and slammed it behind her. Her behavior was rude and completely unprofessional, and it made our very first homecoming dress shopping experience stressful and unpleasant. We ended up going next door to Tiger Lily, where we had a fantastic experience. The staff member who helped us was friendly, helpful, and offered great ideas, making my daughter feel special for her homecoming day—exactly the experience Windsor failed to provide.
  • KJ
    Kinsley Johnson
    Sep 6, 2025
    1.0
    Extremely disappointed in there actions. Very rude only aloud 6 dresses yet let girls take hours in the dressing rooms and decided a whole therapy session in the middle of people waiting for hours was a good time. Extremely disappointed
  • MM
    Melanie
    Feb 21, 2022
    5.0
    Great customer service!! They were so friendly and let us try on our dresses and go at our own pace. Didn't feel rushed or feel like an inconvenience. Will be going back for sure!!