Windsor

Reviews

• SR

  Susan Raugh

  Oct 23, 2025
  3.0
  Shopping today the one girl at the counter acted like I was bothering her when I asked her 2 separate times about something. It was not busy, only 2 other people in the store and they were in the fitting room. So I went to ask the girl helping in the fitting room for help because the one at the counter doing nothing was being a snob. I love these clothes, but pretty much everytime im in this store the service is terrible. If ya don't like your job , move on. Do better!!!! I usually dont leave reviews when its bad but she was ridiculous. .GLENBROOK MALL, FT WAYNE. IN.
• MW

  Mersadies Wilson

  Sep 26, 2025
  1.0
  I like the clothes in this store that’s why I return but the staff is always rude I swear they hate their job smh is sad when you just gotta ignore the hostility just to buy something out of this store do better with the people you hire bc I know they have ran a lot of business always
• BR

  Brinlee Rios

  Sep 16, 2025
  1.0
  Hearing two employees tell each other “if you obviously can’t fit a dress don’t put it on and break it” in front of all these young lady’s trying homecoming dresses…. That is not how us grown women talk infront of these young lady’s. Come on now.
• JH

  Jazmyn Hernandez

  May 11, 2025
  1.0
  The worst customer experience I’ve had. Refused to help. Said they could not get the only dress left off the mannequin and replace it with a different color. Another family was asking a question about sizing and the staff looked at the mom then ignored them completely and continued talking as if there was not a store full of paying customers.
• AD

  Amber Dyson

  Apr 22, 2025
  1.0
  I’m not sure this store has even just ONE friendly, helpful, or polite staff member. A friend and I took our teenage daughters to look for prom dresses today, and the woman working the dressing room reprimanded me for using the ‘hook’ myself (because she wasn’t around, and had already not been helpful the entire hour we’d been there already), telling me “Do not do that ever again.” I told her she wasn’t around, and was honestly shocked she would speak in such a threatening tone to a customer. She mumbled something about how she knows she’s just standing there on her phone, but she can help. Then, she proceeded to go tell a co-worker about it, loudly so other customers could hear. So, when we needed a dress in another size, we asked if they had one. Same worker who was rude that I used the hook to retrieve a dress, pointed to where we could get the dress in a different size. We asked if it is down low where we could reach, and she condescendingly told us yes. Good customer service would have led her to actually getting the dress for us, or politely walking us to that area. The cashier up front was also snarky as well. Find a different store to get your prom dress because that is just an awful experience for that special occasion!