EV
Elizabeth Vidal
3 days ago
You can find everything nice dresses and shoes! Great customer service!
the store was super small, especially the fitting room, we waited 2 hours for the line, and it was terrible,,, after all there weren’t any cute dresses,,, never going ever again
DONT COME HERE!! The young black girl manager couldn’t even use her brain to snake the dressing room line differently so that customers could actually look at the back long wall of dresses. Several people were walking out and she didn’t care one bit on customer service. Too young to realize what exceptional customer service is and she frankly shouldn’t be a manager.
As for the clothes. Fun. Cute.
As for the tailoring and quality.. Look carefully at the pieces you choose before buying. Some of it isn't worth a dime and is poorly made
Had a really disappointing experience at this location. I bought something and realized I didn’t want it moments later due to the quality being poor, but when I went back to return it with my receipt, they told me I couldn’t because I didn’t give them my email at checkout. Then they said the printer was broken and *maybe* I could try again in two weeks before my return window closes. That made no sense, especially since I had the physical receipt in hand, but they kept blaming me for not giving them my email and rolling their eyes.
On top of that, the employees were loudly gossiping about their exes, store policies, and how they wish they could kick customers out right at closing, while people were waiting to check out. After I left, I overheard them speaking negatively about me for simply asking about a return. Super unprofessional and made me feel uncomfortable. I’ve loved Windsor for years, but I don’t feel comfortable returning to the store after this.