Business Details
About
Clothing StoreWomen's Clothing StoreShoe StoreJewelry StoreLingerie StoreFashion Accessories Store
Founded in 1937, Windsor is the leading special occasion fashion brand providing glamorous, on-trend styles for all the occasions in a woman's life. Women come to Windsor to find that perfect look for all of life's important moments from a formal dress for their first dance to a graduation dress, to that perfect wedding guest dress. Visit Windsor near you in Cedar Park to find the latest trends in women's clothing, from bustiers to cargo pants, to elevated cocktail dresses and formal dresses for everything from date night to New Year's Eve outfits. Shop Windsor at Lakeline Mall.
Location
Hours
Reviews
3.8
131 reviews
5 stars
76
4 stars
12
3 stars
12
2 stars
2
1 star
29
What are people saying?
AI-generated from customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others, including management, were criticized for rudeness and unprofessional behavior.
Store Environment
The store is described as small and sometimes overcrowded, leading to long wait times for fitting rooms, which frustrated several customers.
Product Quality
Customers appreciate the variety and style of dresses available, but there are concerns about the quality and sizing of some items.
Return Policy
The return policy is viewed as confusing and unsatisfactory by many customers, leading to frustration during the return process.
Staff Attitude
Several reviews highlight negative interactions with staff, particularly regarding their attitudes and approach to customer assistance.
- EVElizabeth VidalOct 31, 20255.0You can find everything nice dresses and shoes! Great customer service!
- JLJiah LeeSep 20, 20251.0the store was super small, especially the fitting room, we waited 2 hours for the line, and it was terrible,,, after all there weren’t any cute dresses,,, never going ever again
- AAAshleySep 7, 20251.0DONT COME HERE!! The young black girl manager couldn’t even use her brain to snake the dressing room line differently so that customers could actually look at the back long wall of dresses. Several people were walking out and she didn’t care one bit on customer service. Too young to realize what exceptional customer service is and she frankly shouldn’t be a manager.
- KKKam KoiJul 2, 20253.0As for the clothes. Fun. Cute. As for the tailoring and quality.. Look carefully at the pieces you choose before buying. Some of it isn't worth a dime and is poorly made
- SDSarina DJun 22, 20251.0Had a really disappointing experience at this location. I bought something and realized I didn’t want it moments later due to the quality being poor, but when I went back to return it with my receipt, they told me I couldn’t because I didn’t give them my email at checkout. Then they said the printer was broken and *maybe* I could try again in two weeks before my return window closes. That made no sense, especially since I had the physical receipt in hand, but they kept blaming me for not giving them my email and rolling their eyes. On top of that, the employees were loudly gossiping about their exes, store policies, and how they wish they could kick customers out right at closing, while people were waiting to check out. After I left, I overheard them speaking negatively about me for simply asking about a return. Super unprofessional and made me feel uncomfortable. I’ve loved Windsor for years, but I don’t feel comfortable returning to the store after this.