Windsor

Reviews

• MH

  Mary Hartwig

  Sep 28, 2025
  2.0
  We arrived at the store around 2pm on Saturday 9/27/25 my granddaughter found 9 dresses she wanted to try on for homecoming. We were in line for a dressing room for an hour and 20 minutes to be told we could only take 6 dresses in. I asked if we could leave 3 out and come back for them in exchange for 3 we tried? No only 6 dresses allowed to try on. We gave up 3 dresses and walked in with 6. My granddaughter chose one of the dresses but wanted to try a size up. I was told we could not do that. I asked to talk to the manager in order to get the correct size. The manager agreed with her employee but I told her how long I waited to get into a dressing room. She agreed to allow one dress to be tried on. What to do when shopping at Windsor. 1) shop early in the morning 2) only take 6 dresses to try on 3) I would suggest go a size up 4) they do not take returns. Be sure you want the dress before you buy I gave it a two star only because of the manager allowing us to bring in the correct size to try on. The negative stars is for the employee in charge of the dressing rooms because of her horrible customer service to me personally and how I saw her treating her young customers while waiting in line.
• NB

  Nunya Business

  Aug 29, 2025
  1.0
  The store itself is fine and the stuff they sell is nice, but some of the employees are very rude. The little black girl specifically is very unkind and condescending. If you leave one thing on the floor or even slightly out of place in the fitting room she will literally chase you through the store and berate you whilst demanding that you go and do her job for her by picking it up. If this girl is reading this, here's a few words of advice: firstly, if you're not willing to do your job and have no work ethic, you shouldn't even be employed! And secondly, you can find a new job if you're that unhappy with this one! It's clear to me that customer service isn't your strong suit, maybe find something where your unpleasantness isn't being thrust upon others constantly.
• HM

  Handy Mandy

  Jul 9, 2025
  5.0
  Holy cow! What a change at this store! The staff is absolutely wonderful, the store is organized and clean. The staff was genuinely interested in helping me find a few outfits for my upcoming vacation and the fitting room attendant was as sweet as they come. I needed a different size in a shirt and this girl went and found me the size I needed while I continued trying my other items on. Then I went to the checkouts and the cashier was just as friendly as the other 2 girls I encountered. All I can say is customer service is alive at this store and my experience was nothing short of amazing. I can't wait to go back to this location and shop with them again.
• JT

  Julia Tran

  Jun 14, 2025
  1.0
  Came 2 hours before mall closed and I was stopped out of the door and told they were closed…. I came to the mall for this store. Change your hours or somthing.