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I requested my doors to be measured for entrance and storm doors. The 2 people that came out, Jeriot and Kevin, were the best; they were great. They answered all of my questions in full details. I enjoyed talking with them. They made me feel very comfortable being around them. They weren't pushy in trying to sell me anything. I wish all salesmen were like them. With all that being said, I'm getting the doors I want. Thank you, Jeriot and Kevin.
JS
johnny sparrow
Sep 8, 2025
5.0
Jeriot Sales was a great representative for windows world. He made my buying experience very easy and comfortable with no pressure. I am excited to get my new energy efficient lifetime warranty door.
BS
Brian Sours
Sep 5, 2025
5.0
Window World is a great company and the entire process from the "sales pitch" in my living room to the installation felt very natural and efficient. Additionally, the entire process was complete in less than 6 weeks (including the production of the custom windows). I never felt pressure to "sign a deal," and the prices were far better than the competitors! The installation was the best part! The three installers were done in less than 4 hours and each installer knew exactly what their role was so that no one was wasting time standing around. While two installers were fitting a new window into the wall, the other installer was taking down blinds, prepping the old windows for removal, caulking new windows, or throwing trash away. I was very impressed with the entire process and I would highly recommend Window World to anyone that might ask!
JM
Jeri Milligan
Aug 27, 2025
5.0
Jeriot was my sales associate. He arrived on time, was very knowledgeable and courteous. He presented a very detailed demonstration of how the windows work and what they are made of. Thank you Jeriot!
KH
Keri Hughes
Aug 16, 2025
1.0
Disaster…unless you’re willing to fight. Jeriot provided a good example and explanation of the workmanship and plan of install. They scheduled an install date and when they were 30 minutes late we called them to find out the truck broke down and they had NO other option but to reschedule. The next planned date…after an hour and half late we called. They finally showed, a hour and fifteen minutes after that, and told numerous lies as to why.The installation was awful plus one of the installers smoked constantly. It was 100 degrees outside and they pulled out multiple windows at one time only to work on something else. When their person came out to inspect the windows…they required a total reinstall due to the light coming in around the windows! The installers didn’t have any shims to make them square and no foam to fill in the gaps. No towels/rags, and no window cleaner. After numerous arguments and threats, they decided to do a complete reinstall. The second time a different crew done a better job, due to our presence and taking pictures. I feel as if Jeriot did not advocate for me, but talked a good sales pitch. The windows look beautiful and the did finally install them properly.
Frequently Asked Questions About Window World of Northwest LA
What types of payment methods and financing do you offer?
We offer a variety of payment methods and financing options (subject to approved credit) depending on promotional period. Please contact us for more information regarding available options.
Will the replacement windows be installed from the inside or outside?
The majority of our replacement windows are installed from the outside. In some situations it may be necessary to install from the inside. On the day of installation, your installation expert will assess your unique situation and explain the process that will best suit your home.
Do you install replacement windows year-round? If so, will I lose a lot of heat/cooling at the time of installation?
Window World installs replacement windows year-round. An average installation will take only one day. Our crews install one window at a time and are trained to do what they can to minimize heating/cooling loss. The energy savings from your new windows will recover any incremental energy costs incurred during their installation many times over during their lifetime.
How can I prepare my house for my replacement windows?
Please take down curtains, blinds, or any other window treatments. Security sensors should also be removed and turned off by your security company. Please provide our installation expert with a clear path to the window(s) being replaced by moving anything that may be in the way. It is also advisable to remove all wall decorations from the walls close to the windows as they may fall during removal or installation.
How long will it take to get my replacement windows? How much time should I allow for the installation?
Since every window ordered is custom-built to fit your home and design choices, manufacturing times vary. Once delivered, the type of window being installed and the type being removed help determine the amount of time needed to complete the job. On average, each window takes about 30 minutes. Trim work and cleanup will require additional time to complete. An average job will take a single day.
What type of warranty is available for my windows?
All windows and patio doors we sell come with a manufacturer’s lifetime limited warranty and a repair labor guarantee, good for as long as you own your home! Contact us or see our warranties page for more details.
What happens to my old windows?
After installing your new replacement windows we remove all old windows from your property and dispose of them properly. If you wish to keep your old windows or storm windows, please notify the installation crew as soon as it arrives for your installation.
What do I do if there is a problem with the windows?
Most of the issues encountered by our customers are easily corrected and don't necessarily mean that there is a problem with your window. You are always welcome to contact us for help.