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Customers consistently praised the professionalism and craftsmanship of the installation teams, noting their efficiency and attention to detail.
Customer Service
Many reviews highlighted excellent customer service from sales to installation, with staff being described as friendly, knowledgeable, and responsive.
Product Satisfaction
Overall, customers expressed high satisfaction with the quality of the windows and doors, often mentioning significant improvements in their homes.
Cleanliness
While most installations were noted for good cleanup, a few reviews mentioned issues with debris left behind, indicating a need for improvement in this area.
Communication Issues
Some customers reported difficulties with communication and follow-up, particularly regarding scheduling and customer service responses.
JH
Jenni Harris
Oct 21, 2025
5.0
Got new windows yesterday- they look great. Washington was professional and kind- could not be happier with the finished product and process.
JD
Jessica Dawkins
Oct 15, 2025
5.0
Absolutely love Window World!!! They were fast, efficient, professional, helpful...all things rolled up into one!!! I would definitely recommend them for everything!!! I used them for doors but they're going to be my go-to people for windows next then my siding!!!
WW
Waggerman Waggerman
Sep 21, 2025
5.0
Window World did a fantastic job!! Would highly recommend them!
TW
T Wag
Sep 8, 2025
5.0
Window World of Dothan installed 18 windows and a sliding door in our house. The windows are fantastic, and we loved the installation team. Washington and his crew did a great job, and gave us sound advice on some other aspects of our home. Buy with confidence!
JL
JnK LB
Sep 8, 2025
4.0
Installation was great! Installation crew was amazing. Very professional and their craftsmanship with the metal trim was spectacular. The windows themselves are great quality and they make the house look like it’s brand new. A few of the windows had some manufacturer defects and one of the screens was broken. I’m currently working with customer service to get that remedied. I will post a follow up on that. My only reason for giving 4 instead of 5 stars was due to the fact the installers did not do a very good job cleaning up after the installation. They left broken glass, large wood chips from the old windows, old caulk, metal pieces they cut from the trim they put up, and other debris. I had to go around and clean up their mess after they left. This is a safety concern for me as I have kids and dogs. Overall it was a great experience, you can’t beat their price anywhere. I would definitely recommend them to anyone looking for new windows.
Frequently Asked Questions About Window World of Dothan
What types of Payment methods & Financing do you offer?
We offer a variety of payment methods and financing options (subject to approved credit) depending on promotional period. Please contact us for more information regarding available options.
Will the replacement windows be installed from the inside or outside?
The majority of our replacement windows are installed from the outside. In some situations, it may be necessary to install from the inside. On the day of installation, your installation expert will assess your unique situation and explain the process that will best suit your home.
Do you install replacement windows year-round? If so, will I lose a lot of heat/cooling at the time of installation?
Window World installs replacement windows year-round. An average installation will take only one day. Our crews install one window at a time and are trained to do what they can to minimize heating/cooling loss. The energy savings from your new windows will recover any incremental energy costs incurred during their installation many times over during their lifetime.
How can I prepare my house for my replacement windows?
Please take down curtains, blinds, or any other window treatments. Security sensors should also be removed and turned off by your security company. Please provide our installation expert with a clear path to the window(s) being replaced by moving anything that may be in the way. It is also advisable to remove all wall decorations from the walls close to the windows as they may fall during removal or installation.
How long will it take to get my replacement windows? How much time should I allow for the installation?
Generally, replacement windows can be installed within 4-8 weeks from the date that the final measurements are taken. The type of window being installed and type being removed helps determine the amount of time needed to complete the job. On average each window takes about 30-60 minutes. Trim work and cleanup will require additional time to complete. An average job will take a single day.
What type of warranty is available for my windows?
Window World replacement windows come with an all-inclusive limited lifetime warranty. Contact us for more details.
What happens to my old windows?
After installing your new replacement windows we remove all old windows from your property and dispose of them properly. If you wish to keep your old windows or storm windows, please notify the installation crew as soon as they arrive for your installation.
What do I do if there is a problem with the windows?
Most of the issues encountered by our customers are easily corrected and don't necessarily mean that there is a problem with your window. As a first step, we recommend you visit the Support page of our website for troubleshooting tips and advice on correcting common issues.