Window World of Austin

Reviews

• LD

  Leslie Decker

  1 day ago
  5.0
  From the initial walkthrough, the follow up and communication regarding install, the install itself and the beauty/functionality of the windows, we are extremely impressed. We interviewed 2 other window installers and the expertise and knowledge of Window World was by far better (for example knowing which ones needed to be tempered glass). The estimate and walkthrough was performed by Shaun (sp?) who has 15+ years of experience at WW and the lead installer has been with the company 9 yrs. Comparably the others we interviewed had been with their company 6 and 9 months which tells me Window World treats and pays their employees fairly, which matters to me.
• DH

  Devyn H.

  3 days ago
  2.0
  Extremely sloppy work. They patched drywall in some spots but filled other spots with caulk or just left it damaged. They claimed the arch window frame was damaged when removing the old window and that’s why the new window looks so lumpy. Shoddy workmanship. The install team also managed to step in the one pile of dog poop in our yard & tracked it throughout our home. We thought we picked it all up so I understand that’s on us but it’s still frustrating that it was tracked inside.
• BR

  Brenda Margaret “Meg” Glascoff Rodenbusch

  Oct 7, 2025
  5.0
  These folks provided quick, comprehensive service. Love my new windows. They look beautiful and function perfectly. Great install, all in one day. Appreciate you Window World!
• VH

  Virginia Hyde

  Oct 6, 2025
  5.0
  I can’t say enough great things about the amazing experience we had with Window World!! We just finished replacing all 55 of the 30-year old aluminum windows in our home with the very high-quality Window World ones. They are beautiful!! Many of our windows face south. Our breakfast nook and kitchen were made almost unlivable by the amount of heat that our old windows let in. We have had many mid to high 90 degree days since our new windows were installed, and our breakfast nook and kitchen have become our favorite places to be, as our Window World windows keep all that heat out completely. Our entire house stays much cooler now. Braden, our salesperson, was extremely professional and not high pressure at all!! Unlike some sales people, he understands all technical details of the windows, and the process of installing them. He used to be a window installer himself, and it really shows. He took very, very accurate measurements, so all our 55 windows fit perfectly when they arrived. As he looked at every window for the estimate, he explained what would need to happen for each one, such as caulking, masonry, etc. The price for all 55 of our windows was ½ the price of the 3 other companies we got quotes from. The quality, and look, of the windows is fantastic! After the installation was complete, Braden came by and looked at each window. He tested them for ease of raising and lowering them, as well as tilting them in and out. We found about 12-15 that were too tight, and he sent a crew over the next day to take care of them. They did a tremendous job of making them absolutely correct. I can’t say enough positive things about the crew either. They arrived exactly when they said they would each day. Wes was our foreman, and did a good job of communicating with us on the first day. Bruce was the foreman-on-site of our job (was there every day), and he did a SUPERB job! He answered all the myriad of questions we had in a very professional and friendly manner. It took a 4-5 man crew 3 ½ days to install all 55 windows. Bruce was very easy to communicate with. All the men on the crew were very friendly and easy to communicate with. Each crew member was very proficient and knew exactly what to do. The men got along very well with each other. It was a very happy crew. In my opinion, a happy crew does a good job. They had large tarps which kept the construction mess away from our carpets and furniture. Even with the tarps, they thoroughly vacuumed all the carpets and wiped down our belongings at the end of each day. They were very respectful and careful with our belongings. We were very impressed that WW’s installation inspector came by twice just to be sure that things were being done properly, and to our satisfaction. We are extremely pleased with every aspect of our experience with Window World. It could not have been any better.
• JK

  John Kelley

  Sep 18, 2025
  5.0
  I can not recommend Window World more, Bruce and his crew, Anthony and Juan, were great! The windows looks so good and they did an awesome job of putting them in, and the cleanup of the property was immaculate. The price was great, compared to other companies that I got a quote from, less than half. Would highly recommend! Our sales guy Braden, was also great! No high pressure sales tactics with this company. They will give you a quote over the phone, try getting that with any other company! I dont know what else to say, call them if you need windows, you will be pleasantly surprised!

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