Meh… The experience was just OK when I walked in people didn’t really try to assist. Also, with how pricey the items are my item that I purchased was put in a non-Wilson bag… It felt like a gift bag that you get from the dollar store. 🙄
ZI
Zahn Ion
Aug 30, 2025
5.0
Overall really helpful associates, answered all of my questions and went into detail, and helped me find everything I needed!
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Han Huynh
Aug 30, 2025
1.0
Very unprofessional service! I ordered something online and when I came to the store and already showed them my order number and my name but then they asked what I ordered to check their stock… They also didn’t welcome us when we came in but very welcome other customers, I feel we are not being treated well as customer. I’ve never had any such bad experiences at other stores before. I love Wilson but their customer service (at least the staffs at Dallas location) need to be improved.
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Blair Henley
Aug 2, 2025
5.0
This store is a tennis lover’s dream! Not only do I love just about everything, but the staff is also knowledgeable and helpful. Channy made my exchange so quick and easy!
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Shengqian He (Chris He)
Jun 4, 2025
5.0
Shelley is really patient and professional as to assist me with picking up the suitable tennis racket, as I was so confused in the shop as a beginner, she stepped up and help me with a brief introduction upon the numerous parameters of the racket as well as her personal experience.