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IL-16363037 William Frank State Farm focuses on our State Farm customers' needs and do everything in our power to make the insurance process as easy and painless as possible. In other words, a good neighbor. We are committed to providing Remarkable customer service and insurance knowledge. Our focus is to provide an assortment of insurance products and services in the Elmhurst and surrounding Community. From Auto insurance to Life insurance we are dedicated to assist you with your every insurance need.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
William Frank - State Farm Insurance Agent
113 S Adell Pl, Elmhurst, IL
60126, United States
Hours
Reviews
4.9
318 reviews
5 stars
305
4 stars4
3 stars0
2 stars0
1 star
9
- CFCindy Fuqua2 days ago5.0Ms. Dixiana was most helpful when I ran into issues trying to make a payment. My app was not working and with her assistance, I was able to get that payment processed. This is not the first time she has helped, but each and every time she has been nothing but professional and assisted to get my problem solved. Thank you Ms. Dixiana!!
- 3T3cansandamic T.S.M3 days ago5.0⭐️⭐️⭐️⭐️⭐️ I can’t say enough good things about Dixiana at State Farm! She’s incredibly friendly, patient, and always goes the extra mile to make sure everything is clear and easy to understand. Whether it’s helping with quotes, answering questions, or explaining coverage options, she makes the whole process stress-free. You can really tell she cares about her clients and wants the best for them. If you need insurance help, definitely reach out to Dixiana — she’s the best! 🙌
- AWAaron Wilson3 days ago5.0Just visited this State Farm location and Dixiana was great! She helped me with my car insurance quote. She was very respectful and most importantly she was professional. If you need help with a quote for insurance please visit this location and ask for Dixiana! She will not let you down!
- VMVictor Morales5 days ago5.0Excellent service from Mrs. Dixiana at State Farm. She explained everything clearly and with great patience, answered all my questions about my car insurance, and made me feel very well taken care of. 100% recommended
- BCBert CruzSep 2, 20255.0I had spectacular customer service from Dixana who answered the phone today and assisted me with my billing. She stated it will be confirmed by following up with me later this week to finalize the process. Dixana is very knowledgeable with the State Farm process and they have a tremendous asset to this Company. Thank you Dixana!
Frequently Asked Questions About William Frank - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.