Willamette HVAC

Reviews

• RR

  Ryan

  Oct 8, 2024
  1.0
  I would not recommend. Refrigerant leaked out of our system, and Willamette HVAC charged $1258 to recharge and add dye. Refrigerant leaked out again after 3mo. I called again and they started quoting $2k for inspection, $2k for repairs, $2k for recharge. I spoke with the service manager and wanted to discuss options and she literally said, 'you don't work for me. we have to comply with EPA'. I just wanted to discuss options. They did offer a 'free' quick leak check so I agreed and made the appointment. They called one hour into the appointment window and rescheduled due to it being 65deg and raining. Maybe they don't do work at 65deg or below and while it's raining? Anyway, there are multiple ways of leak checking during initial visit as I learned from a different HVAC service such as adding N2 to the system and using a gas sniffer. Anyway, I definitely do not recommend Willamette HVAC.
• WF

  Wilfredo Figueroa

  Jul 5, 2024
  1.0
  Not recommended. I bought a heatpump unit from them. The heatpump failed at 3rd year; first time recharged and charged me $145. The next year it failed again and they charged me $1,200 for locating a "leak". They could not located the leak, but presumed it was the head unit. Then they told me the unit was not in warranty then. After I showed the invoice and the warranty, then they said the warranty cover the parts but the warranty did not cover refrigerant leaks. Then they said the exchange was the reason and the quote to replace the heat exchanger (coil) was $3,977.00
• GM

  Geoffrey Middlebrook

  Nov 3, 2020
  5.0
  Jeremy recently performed a seasonal service on the furnace in our house. He does excellent work and is wonderful person who takes the time to explain things and answer questions. I highly recommend Willamette HVAC!
• SA

  Sean Atron

  Aug 14, 2020
  5.0
  Great experience with them. They showed up on time, serviced my AC and answered any questions I had. The technician told me things to keep an eye on and told me ways to take care of stuff myself. Very trustworthy and reliable. Make sure you book in advance, they are super busy. Will definitely be using them in the future.
• JM

  Jenn Malstrom-Sicard

  Nov 11, 2019
  5.0
  I just had a complete overhaul of my HVAC (both heat and cooling) done by Willamette HVAC. The job was quite large so they were in my home for a few weeks. Both Phil and Diego were super professional and also friendly. I always felt comfortable and trusted them in my many rooms in my home including a crawl space where we have some valuables stored and my son’s room. They made sure my carpets were protected and vacuumed up any debris when they left. The company worked around my schedule, which is hard to find! The owner came by at the end to make sure the electrician and factory rep were coordinated and also quality check all of the work. Gold star service all the way, highly recommended.