Business Details
About
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MS-10311910 Our mission is to become your first choice for all of your insurance needs by establishing a personal relationship with you & helping you understand the risks you face every day. We focus on Auto Insurance, Home Insurance, Renter’s Insurance, Life Insurance, and Business/Commercial Insurance throughout the Oxford, MS area. When the unfortunate incidents occur we pledge to be there to assist you-through the good & the bad.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Will Poole - State Farm Insurance Agent
2101 Jackson Avenue W, Oxford, MS
38655, United States
Hours
Reviews
4.9
97 reviews
5 stars
92
4 stars
3
3 stars0
2 stars0
1 star
2
- MJMerideth Jones4 days ago5.0I switched over a few months ago and Jake helped me save money on my car/home insurance! They are all great and so helpful!!
- DJDelina Jones4 days ago5.0Great staff! I spoke with Eli and he was very helpful!
- CBChloe BergmanJul 9, 20255.0I had a great experience working with Jake! He was very knowledgeable, patient, and took the time to explain all my options clearly!
- AAAlise AJul 3, 20255.0Great experience. I just recently transferred all my business to this agency. Prompt, very communicative, helpful and professional service. Thank you!
- EKElizabeth KashmerJul 1, 20251.0If I could give zero stars I would. RUN FAR AWAY FROM THIS PLACE. I’ve had them for a year and a half payed every month on time. Canceling my policies with them has been an absolute nightmare. I can’t imagine needing to file a claim with them. Once you’re on their radar they screen the calls good luck getting anyone on the phone. I’ve gone back and forth for a month. Mind you after they supposedly canceled my policy they still had my card on file and was going to charge me for an additional month. I had to call headquarters to get my auto draft taken off. I want my money back for the half a month I didn’t use! They are all full of excuses..
Frequently Asked Questions About Will Poole - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.