TN-2455956 Will Jones State Farm Office mission is to impact State Farm customers and communities' lives for the better by being excellent in our roles and controlling what we can control to help prepare for the uncontrollable.
Haley was the kindest soul ever for helping me on my account questions!
AJ
Ankit Jain
Oct 16, 2025
5.0
I had a great experience working with Nikolai Knox. He was very professional, patient, and took the time to find me the best insurance rate that fit my needs. He explained everything clearly and made the whole process quick and easy. Highly recommend him if you’re looking for someone trustworthy and knowledgeable in insurance!
JS
Jay Sexton
Oct 14, 2025
5.0
Nick will jones was very professional and very good in a timely manner and provided me all the information and is a asset to your company and I will be sending him customers his way for all of his help thanks James Sexton
MP
matthew price
Oct 10, 2025
5.0
Nikolai Knlx great I love him help me save almost $100 bucks on my insurance witch is very great I will have people to change over also!!
AH
Angelena Angie Harris
Oct 6, 2025
5.0
Nick help me save a lot of money and he was very helpful and patient with me and my mom
Frequently Asked Questions About Will Jones - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.