Western Heating, Air & Plumbing has proudly served Utah County for over 25 years, offering trusted heating, cooling, and plumbing services. Our certified team delivers honest, same-day service you can rely on — from AC repair and furnace installation to expert plumbing solutions, all backed by upfront pricing and a satisfaction guarantee. Serving Provo, Orem, Lehi, and surrounding areas, we keep homes comfortable throughout the year. Call today for comfort you can count on!
Technicians consistently demonstrated professionalism, being polite, friendly, and respectful to customers and their homes.
Thoroughness
Many customers praised the thoroughness of the technicians, who provided detailed explanations and ensured all issues were addressed.
Customer Service
The business received high marks for excellent customer service, with technicians being described as helpful, kind, and attentive to customer needs.
Efficiency
Customers noted the efficiency of the service, with technicians completing jobs quickly while maintaining quality.
Communication
Clear communication was highlighted, with technicians explaining processes and options without pressure, and keeping customers informed throughout the service.
KL
kaye lopez
Nov 4, 2025
5.0
Tyler and Brandon were very professional. They explained every thing they were doing. They keep the house very clean. I would recommend them highly if you are needing a new furnace.
LC
Lewis Church
Nov 3, 2025
5.0
Parker and Chris worked quickly and efficiently. They were thoroughly professional, careful, and courteous. My new furnace and water heater are up and functioning perfectly. I couldn't be more pleased with their work and the equipment they installed.
LG
Lori Ann Gum
Oct 28, 2025
5.0
The install team of Parker and Chris worked very hard for a day and a half to install our furnace, AC and humidifier. They were respectful to us and our property and left the space spotless! Bonus, they showed us every aspect of our new system in a friendly manner. Well done guys!
ML
Merilyn Lee
Oct 22, 2025
5.0
Parker was very helpful in teaching me how to install the heater app and explaining the process. He was very patient and kind and gave great instructions.
JC
Juan Castro
Oct 15, 2025
5.0
Today we had Western Heating, Air and Plumbing doing our yearly maintenance for our furnaces. As usual, the experience was fantastic! Brandon was our technician. He was excellent at his work and a pleasure to interact with. For the last ten years we have been using Western exclusively for any HVAC and Plumbing needs because we have become accustomed to the quality of their work, their respect for our home, the clear and effective communication and the overall customer service experience. We love the honesty and accountability they bring with all the before and after pictures and videos. If a repair is needed, the price structure is simple and easy to understand.
Frequently Asked Questions About Western Heating & Air Conditioning
What is the average cost for HVAC repair service?
HVAC repairs generally cost between $150 and $500, with an average cost of $350 for common repairs. Larger repairs, like replacing evaporator coils, could run you over $1000. For particularly expensive HVAC repairs, you may want to weigh the pros and cons of replacing your system rather than repairing it.
How often should I have my HVAC serviced?
Most HVAC manufacturers recommend that you get both the heating and air conditioning components of your HVAC system serviced once a year. They do, however, recommend that the two parts be completed at different times. You should get the air conditioner serviced in the spring and the heater serviced in the fall.
Why is my home AC system not cooling my house in Utah?
First, make sure the thermostat is set to “cool” and that the desired temperature in this room is lower than the present one. Try replacing the batteries if it doesn’t work, especially if the thermostat screen is not functioning. Then, the circuit breaker should be adjusted correctly. An interior and an exterior breaker are common features of circuit breakers. Verify that the switch’s settings are all correct.
Remove anything blocking the unit’s ventilation. Heat cannot be removed from your house because a clogged air filter restricts airflow. Additionally, unclean air filters lead to exceedingly poor indoor air quality. So try changing the filter if your air conditioner isn’t cooling.
What would cause my home AC unit not to kick on in Utah?
Your air conditioner might not switch on due to a number of thermostat problems. Disconnected or damaged cables are among the most prevalent issues. Your air conditioner won’t operate if the wires are frayed, disconnected, or unclean.
A broken thermostat is another frequent issue. The thermostat won’t enable the air conditioner to turn on if it has a problem. It’s critical to replace your thermostat as soon as possible if you’re having issues with your AC.
Is it okay to use store-bought drain cleaners?
You should never use store-bought drain cleaners for your clogged drains because the chemicals are too harsh and could damage your pipes. A professional plumber can clear your clogged drains quickly and safely.
How do you keep your pipes from freezing?
You can prevent frozen pipes in the winter by keeping your faucets at a steady drip, keeping your heater above 60 degrees Fahrenheit and opening the cabinet doors under your sinks.
How often should my HVAC unit be serviced near Lehi?
It’s essential to have your HVAC system regularly inspected and tuned up twice a year to prevent serious issues. It is recommended to schedule this tune-up in the spring before the cooling season begins and in the fall to ensure it’s ready for the heating season.
Why isn't my home heating system warming up my house near Lehi?
Your air filter is most likely the culprit behind your lack of heating because they becomes clogged over time.
Typically, the air filter for the heater also serves as the filter for the air conditioner. The filter might be clogged after running the air conditioner for several months. The heater won’t be able to heat and distribute the same volume of air if it can’t draw enough air through the filter.
Replace the clogged filter with a new one and keep replacing it every one to three months as necessary.
How do I know if it's time to replace my furnace?
There are several signs that your furnace is on its way out, including:
1. Unusually high costs for heating: If maintained yearly, a furnace should retain about 95% of its initial energy efficiency for the final two years of its useful life. The furnace will likely fail after 15 to 20 years and lose efficiency in its last years. Repairs might only delay this; a technician can advise on whether necessary.
2. Inconsistent heating: If you notice that some of your rooms are warm while others are still chilly, the furnace is probably losing its ability to heat the space evenly. It’s time to consider a replacement if you can’t find a cause for it in the rooms themselves, like gaps around windows or other drafts.
3. Short-cycling: This happens when the furnace becomes stuck in a start-stop cycle that continues for an hour. At least 15 minutes should pass between heating cycles in a furnace before the opposite occurs. If your furnace is older, short-cycling may be a sign that your furnace will soon need replacement.
4. You never seem to warm up sufficiently: Have you ever repeatedly raised the temperature on your thermostat to warm the house? You shouldn’t need to do this unless the furnace is beginning to malfunction.