Business Details
About
LoansTitle LoansTax Return PreparationAlternative LoansMajor AppliancesSmall AppliancesAppliances-Household-Major-DealersConsumer ElectronicsTelevision & Radio StoresLawn & Garden Equipment & Supplies
Offering a wide range of financial services and personal loans in Lubbock, TX and throughout the United States, we are here to help you. Since our humble beginnings in 1965, we’ve been helping our customers with a wide variety of financial services - whether they are looking to open a personal installment loan, finance consumer merchandise, establish a new line of credit or prepare their taxes.
Location
Hours
Reviews
4.9
824 reviews
5 stars
772
4 stars
28
3 stars2
2 stars2
1 star
20
What are people saying?
AI-generated from customer reviews
Customer Service
The staff, particularly Yulisa, Jasmine, and Ashley, received high praise for being friendly, helpful, and professional, contributing to a positive customer experience.
Efficiency
Many customers noted the quick and easy loan approval process, with several mentioning being in and out in no time.
Mixed Experiences
While most reviews were positive, there were complaints about unprofessional behavior from a manager, Casey, which negatively impacted some customers' experiences.
Recommendations
Numerous customers expressed their willingness to recommend the business to others, highlighting the overall satisfaction with the service provided.
- CMCarmen ManzanaresOct 31, 20255.0Customer service was awesome they helped me when I needed it talked to the ladies at Western finance.
- BMBrig MorenoOct 30, 20255.0Yulisa is beautifull and friendly and helpfull amazing i would recomend to anyone great over all
- EAElena AguilarOct 30, 20255.0Yulisa was very sweet and friendly. I really appreciate her for having patients and helping me with all the questions I had. Thanks so much.
- KLKristy LopezOct 24, 20255.0Thanks Yulisa Rios for the great customer service provided today with opening up my new account.
- SBStaci BrownOct 16, 20255.0Yulissa was a great person. She explained the program and was able to help me with starting to rebuild my credit. I would recommend the business and her to help you out. Thank you.