Watts Eye Associates

4.9
1150 reviews

About

OptometryEye Care CenterOpticianContact Lenses SupplierCorrective Lenses Store
Watts Eye Associates has been a leading provider of optometry services and vision care products in the Newburyport community since 1975, and we want to help you achieve and maintain clear vision for years to come. Our experienced eye doctors offer comprehensive vision examinations at our Newburyport optometry office and specialize in the diagnosis and treatment of a wide array of eye diseases, conditions, and problems. Schedule your appointment with us today.

Location

Watts Eye Associates
33 Low St, Newburyport, MA
01950, United States

Hours

Reviews

4.9
1,150 reviews
5 stars
1,123
4 stars
13
3 stars
1
2 stars
1
1 star
12

What are people saying?

AI-generated from customer reviews

Staff Friendliness

Customers consistently praised the staff for being friendly, accommodating, and helpful throughout their visits.

Professional Care

Patients reported receiving thorough and professional care from the doctors, who took the time to explain procedures and address concerns.

Efficient Service

Many reviews highlighted the efficient and streamlined process from check-in to check-out, with minimal wait times.

Modern Facilities

The practice is noted for its modern equipment and clean, welcoming environment, contributing to a positive overall experience.

Quality Products

While some customers found the eyewear prices high, they acknowledged the quality of the products and the helpfulness of the optical staff.
  • ML
    michael laine
    3 days ago
    5.0
    The entire staff is delightful and knowledgeable. Dr Macdonald has excellent patient engagement skills complemented by his eye health knowledge.
  • MZ
    Mary Zerigian
    4 days ago
    5.0
    Always a pleasant experience. From check in to check out, warm and friendly staff. Dr. MacDonald is the best in my book! Didn't need new glasses this time around but maybe it's time for sunglasses?
  • DC
    Debra Cooper
    4 days ago
    5.0
    A very friendly technician performed vision testing, followed by an exam and consultation by the fabulously knowledgeable and thorough Dr. MacDonald; then to the other side of the office to meet Rick, a wonderful optician, who helped me select the perfect pair of glasses amongst an extensive selection of designer eyeglasses.
  • TR
    Taylor Rulon-Miller
    6 days ago
    5.0
    Very happy with my experience! I got the lenses replaced on my glasses because they had a scratch. Everyone I spoke to was pleasant and helpful, and my glasses were ready to be picked up earlier than expected!
  • LF
    Lynne Farrell
    Oct 25, 2025
    5.0
    Very kind and caring staff from the reception area to the practitioner and to the eye glass purchasing staff