Poor Professionalism, Poor Responsiveness
The job was to redo a homeowner-installed drip irrigation system and replace micro-sprinklers with pop-up sprayers. Waited weeks before Michelle responded to our website request. Spent another several weeks getting to a final proposal. Accepted proposal and put down 50% deposit. Today they came, without calling first, dug around a for 15 minutes and said that the supply lines in the ground could not support the work they had proposed. All Sullivan principals had inspected the current installation. Sullivan had complete access to the current system while making its proposal.
Pure bait and switch.
JY
Julian Young
May 16, 2020
5.0
Very great group of staff there! It was a pleasurable experience working with them!
Frequently Asked Questions About Waterworks Unlimited
What types of irrigation do you install?
We specialize in installing traditional and drip irrigation systems. We're also equipped to set up smart irrigation products that enhance system usability and efficiency.
Do you offer system design and consultations?
Yes, we provide complimentary consultations and create custom designs for each irrigation system, catering to both residential and commercial properties.
What is your experience in irrigation systems?
Our team boasts a collective 30 years of experience in the field. We've successfully completed hundreds of installations and performed thousands of start-ups and winterizations.
Can you help with repairs and maintenance after installation?
Certainly, we conduct regular seasonal inspections, adjusting watering schedules and water usage per cycle. Repairs are typically addressed promptly when issues arise.
We also perform thorough diagnostics during start-up and winterization to ensure optimal functionality in warmer weather.
Do you offer smart controllers?
Yes, we offer and strongly recommend smart controllers. These advanced systems include automatic shut-off valves and rain sensors to optimize water usage.
They allow for extensive customization, such as programming different zones to water on specific days and preventing system operation after recent rainfall.
What is the typical cost of irrigation services?
The cost varies depending on factors such as yard size and any specific obstacles that need to be addressed during installation or maintenance.
What is the typical installation?
Installation complexity and duration can vary significantly based on the size of the property and any unique landscape features or challenges present.
Do you restore lawns?
Lawn restoration is a key consideration during and after our irrigation system installations. Our team has extensive landscaping experience to ensure your lawn is properly restored.
Are smart systems worth using?
Smart systems offer excellent water efficiency with numerous settings to prevent unnecessary operation. We also provide eco-friendly underground piping options for environmentally conscious clients.
Does it matter what kind of water pressure I have?
Water pressure is a crucial factor in irrigation system implementation. We conduct thorough tests to determine the necessary water pressure for each site. Well reports are particularly valuable, providing insights into well performance and the sustainability of an irrigation system at the work site.