Business Details
About
Car Wash
Each Waterway location offers a combination of car wash services, major brand gasoline, snacks, drinks and other useful merchandise. Each store is set up for convenience, ease of use, speed of service and comfort.
From the beginning, the Waterway concept has remained the same. We locate great neighborhoods; build high-end, distinctive buildings, hire only the best people and deliver uniquely outstanding service, quality and experience.
The Waterway process and technology has been honed over many years to safely, completely and quickly clean cars and serve customers. No one else can guarantee the same high level of personal service, care and attention to detail that comes standard with all Waterway services.
Details
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
Hours
Reviews
4.1
232 reviews
5 stars
150
4 stars
27
3 stars
14
2 stars
9
1 star
32
What are people saying?
AI-generated from customer reviews
Service Quality
Many customers reported dissatisfaction with the quality of cleaning, particularly for interior services, with numerous instances of missed spots and inadequate vacuuming.
Customer Service
While some reviews praised the staff for being friendly and helpful, others highlighted poor management responses and a lack of accountability for damages.
Pricing Concerns
Several customers felt that the prices charged did not match the quality of service received, with many stating they could find better value elsewhere.
Consistency Issues
There were numerous mentions of inconsistent service quality, with some customers experiencing good washes while others reported significant shortcomings.
Damage Claims
Multiple reviews indicated issues with damage to vehicles during washes, with unsatisfactory responses from management regarding claims.
- TLTyson Loffredo (Tyson L)Oct 30, 20255.0Great service, glad they offer full service interior vacuuming and wipe down
- CTCindy TrottOct 19, 20251.0I have wanted to let you know about my experience but hesitated until now. My interior was not clean and my windshield has wipe lines. The vacuuming was under par and my car mats which are weather tech were not cleaned but dusted off. These aren’t great pics but I will never recommend this car wash at 48.00. My name is Cindy Trott and you have my email. I have gone to a car wash for 25.00 and they did a way better job!
- BMBerni MartinOct 5, 20251.0Went through the drive thru after asking if temp tag was ok- they assured me it was.WRONG and the manager didn't give a damn. Will NOT be back
- JCJames CharpieAug 31, 20255.0They stand out as wanting to please their customers. And it is noticed.
- JLJack L.Aug 9, 20253.0After paying $25 for an exterior only wash, I would’ve hoped my car would look spotless. However, there were still bits of bug on my windshield, and my driver and passenger windows had soap spots. The staff are friendly overall. If you want a quick wash, their low end options seem worthwhile. But if you’re looking for a deep clean like I was, I can’t say I was satisfied with the service.