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CA-0K49391 At Wally Shao Insurance Agency we provide outstanding professional services, respect, dedication, and superior quality to every customer. Our ultimate goals are to create a remarkable customer service experience and assist customers in managing their daily risks while helping them reach their lifetime financial goals.
State Farm is the top insurance company, leading in financial strength. You can be confident in State Farm's reliability with your claim. We provide free car insurance quotes, quotes for homeowners insurance, as well as a wide variety of life insurance policies. We offer term life insurance with no medical exams and even life insurance for seniors
We strongly believe that we are the top insurance company and would love to have the opportunity to provide you the most value for your money.
Details
- Onsite servicesAvailable
Location
Hours
Reviews
4.9
65 reviews
5 stars
62
4 stars
1
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1 star
2
- SPSophia PeruchettiSep 18, 20255.0About six months ago, I was in a bind and needed car insurance ASAP. I called and Jessica helped me get car insurance. recently I had to add another car and she got the car added for me no troubles no issues. She is very prompt and efficient. Highly recommend the State Farm.
- CRChris RoscoSep 17, 20255.0I look forward to speaking to the people in Wally Shao's office. I have never been disappointed with the friendliness and knowledge they provide. No other company that I deal with has better customer service!
- JJJonathanJul 3, 20251.0Pamela Chen is the one to go to. Described everything and was extremely patient.
- SCSimon ChangFeb 25, 20215.0Mr. Shao and his staff has been super nice and professional in helping me with my term life policies and in explaining how the insurance works. His proficiency in both English and Chinese has helped me and my family tremendously in understanding all the complications of insurance in general and specifically in term life. Thank you! I have stuck with StateFarm because of people like Mr. Shao.
Frequently Asked Questions About Wally Shao - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.