Customer Service
Feedback indicates a significant number of complaints regarding rude and unprofessional staff, particularly at the front desk.
Doctor's Expertise
Dr. Morris is frequently praised for his professionalism, knowledge, and compassionate care.
Staff Issues
Many reviews highlight issues with staff behavior, including rudeness and lack of organization, which negatively impacts the customer experience.
Appointment Management
Customers report long wait times for appointments and poor communication regarding scheduling.
Quality of Care
While the quality of eye exams and care is generally well-received, issues with glasses orders and prescriptions have been noted.