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FL-W292703 Our goal is to provide you with the information and guidance needed to make informed decisions so we, together, can insure what is important to you. We strive to develop lasting relationships and positively impact our State Farm customers, family, and community.
Our office strives to provide State Farm customers with the most efficient and professional service in the The Villages and Middleton area. We primarily serve Sumter, Lake and Marion County, and surrounding areas as well as the entire state of Florida. We focus on Auto, Home, Life, and Small Business Insurance needs. We take time to complete a personalized comprehensive review of customers’ insurance needs. We hope to be the first and preferred choice for your Insurance Services.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Victoria Carosella - State Farm Insurance Agent
617 S US 301, Sumterville, FL
33585, United States
Hours
Reviews
4.9
373 reviews
5 stars
364
4 stars5
3 stars0
2 stars0
1 star4
What are people saying?
AI-generated from customer reviews
Customer Service
Agents are consistently praised for their helpfulness, knowledge, and responsiveness, making the insurance process smooth and stress-free.
Professionalism
Customers appreciate the professionalism and patience of agents, particularly in explaining policies and addressing concerns.
Cost Savings
Many reviews highlight significant savings on insurance premiums after switching to State Farm, with agents actively helping clients find the best rates.
Smooth Transitions
Customers report seamless transitions when switching insurance providers, with agents facilitating the process effectively.
Personalized Attention
Clients feel valued due to the personalized service and follow-up from agents, enhancing their overall experience.
- CMChristine Murrey4 days ago5.0Moving from out of state, acquiring the home and auto insurance was easy. It was great when Dena reminded us when items were due since we were busy moving and unpacking.
- BWBrianna WilliamsNov 7, 20251.0The owner replied to my post I guess she missed the part where her employee literally looked up a Brianna Williams in a different state. The state was California by the way. It's who you hire and how they act, the guy didn't even try. I suppose you also missed the part where I said I've paid in person at a different state farm office, your guy didn't even ask if I were a customer from your office he took me back as if everything was good and I could pay, then looked up a Brianna Williams from California. Maybe look at the state the person is from instead of assuming who I am Don't go here this is the most useless place I've ever gone to for help with anything. Stopped here to see if I could pay my insurance bill needed to pay it quickly before the 9th or my insurance will be cancelled. State farm is not open on weekends and the 9th falls on a Sunday. Walked inside and some dude tells me he can take my payment he looks up my name and pulls up a completely different Brianna Williams in another state and proceeds to tell me he can't help me because I'm not with his office and my fiance points out that the person he brought up isn't even me and that the person he brought up is not even in Florida he continues saying he can't help me because it goes by specific office when I had paid at a different office before
- BCBill ChenetOct 28, 20255.0My starter went bad while I was away from my home in Osteen. I called for a tow and was sent a tow vehicle and was texted locations in my breakdown area that could handle repairs. I was given a 2 hour windows for a tow but the truck was therein less than 30 minutes. This was the smoothest experience I've had with a breakdown. Way to go Victoria Carosella
- BSBarry SilvermanOct 28, 20255.0I had a very pleasant experience with Victoria at State Farm. I live in the villages and grew tired of the poor service I was receiving from The Baldwin group. State Farm had been a pleasure and even helped me coordinate for our second home. I highly recommend.
- ANAndrey NagiOct 20, 20254.0She was very honest and helpful in assisting me with my questions about the policy’s and gave me confidence with her open and frank attitude . I am having some trouble getting started with an app but I think it should work out
Frequently Asked Questions About Victoria Carosella - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.