Ventana

Reviews

• JG

  Jewels Gomez

  Sep 29, 2025
  1.0
  Questionable establishment, Im a previous loyal tenant. I moved out 4 months ago and have yet to receive my full deposit back. I keep getting the run around and was told to call back in another 2-3 weeks. Its been months. Due to their new system its extremely hard to get ahold of the front office. This is a big issue and I will take it into stronger matters if need be.
• SJ

  savannah jentsch

  Sep 8, 2025
  3.0
  For how much I pay in rent, it’s pretty ridiculous that my packages or mail are consistently stolen when part of the fees we pay with rent is for the smart locker for packages…… just for it still to not be a safe place for our stuff to be delivered. I’ve gone to check the mail multiple times and the entire covering is lifted off the mailboxes. For somewhere charging so much in rent the security should be better. It’s really not that hard to buy cameras and follow up when someone complains about their mail being stolen.
• KS

  Keith Smith

  Sep 5, 2025
  5.0
  I have lived here for over four years and plan to renew my lease once again when it expires. There are a number of reasons for this. Management and maintenance are very responsive to any concerns I’ve had. They have resolved any issues to or above my expectations. The apartments and grounds are very clean and tended to. I’m proud to have people visit. I travel for a living, so am gone multiple times a month. I feel very safe here and leaving my home unattended for extended periods of time. The location is fantastic. Less than a minute to I-10. Tons of businesses and restaurants nearby. The intangible but wonderful part of this community is the office staff. I had mentioned that I had a cat, and travel a lot. They thought he might get lonely, so they got him the pictured toys! Who does that these days???? I cannot speak highly enough of them or the apartments Do yourself a favor. If you are looking for an apartment, check it out here.
• LC

  Logan Cade

  Aug 25, 2025
  1.0
  Filthy move in state, roaches, no one picks up their dogs crap. Water leaks from the ceiling of the guest bathroom never actually get fixed, gates are broke, and you will never get your deposit back. Not to mention packages are routinely misplaced and youre sure to get random mail belonging to other tenants....maybe even see the entire box structure left wide open. Run very far from here.
• BF

  beck faseler

  Aug 10, 2025
  5.0
  I moved here in summer of 2023 to try and be closer to school, hoping it would meet my expectations when I was just wanting to have three pets at home. I'm still here now in my third year of my lease with no intentions of leaving anytime soon. The staff have all been communicative; they balance being informative without invasive very well with community updates or service requests. Grounds are well kept, apartments themselves with the remodel still have the classic home feel with the newer modern appliances, and the wildlife on the grounds create a bubble away from the city. Everytime I have someone over to my place for the first time, they ask me what it's like living here and how much rent is, if I would be opposed to them moving here too. That sounds cliche, but I'm not exaggerating, and I'm not lying either when I tell them I have no complaints to share about living here. I'm very glad I listened to that Reddit post those years ago just trying to find a 3-pet complex, because I have the fortunate position to say I love my apartment, which I know is a rare thing to find.