VCA Prestonwood Animal Hospital

4.8
674 reviews

About

VeterinariansVeterinary Clinics & HospitalsVeterinary Specialty ServicesVeterinary Information & Referral ServicesPet ServicesPet GroomingPet Boarding & Kennels
Since 1989, VCA Prestonwood Animal Hospital has been providing care to the Northwest Houston area and beyond. We are committed to providing you with all the services you need to keep your pet happy and healthy throughout all life stages. We understand that your pet is a member of your family, which is why we treat each pet who comes through our doors as a member of ours. Whether your pet is in need of routine preventative care, surgical care, diagnostic care, or just about anything in between, including boarding, we’ve got you covered. We also offer emergency and urgent care services during our regular office hours.

Location

VCA Prestonwood Animal Hospital
13720 Schroeder Road, Houston, TX
77070, United States

Hours

Reviews

4.8
674 reviews
5 stars
603
4 stars
40
3 stars
6
2 stars
5
1 star
20

What are people saying?

AI-generated from customer reviews

Staff Quality

The staff is consistently described as friendly, caring, and knowledgeable, providing excellent service to both pets and their owners.

Communication Issues

Several customers reported problems with communication, particularly regarding follow-up on lab results and appointment wait times.

Compassionate Care

Many reviews highlight the compassionate care provided during difficult situations, such as euthanasia and serious health issues.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, feeling that costs were high or that they were upsold on services.

Facility Cleanliness

The clinic is noted for its clean environment, contributing to a positive overall experience for visitors.
  • MS
    Maciej Skrydalewicz
    Oct 27, 2025
    1.0
    I have been waiting for approval for flea medication for over two weeks. Nobody cares.
  • MJ
    Mojo Joe
    Oct 22, 2025
    5.0
    They're always consistent, kind, and get to the root of the problem. Very nice staff and a very nice facility.
  • EG
    Erica Gelormini
    Oct 14, 2025
    4.0
    The staff was helpful and friendly to our very scared Doberman Husky mix!
  • YB
    Yosmel Lobaina Beltran
    Sep 16, 2025
    5.0
    Excelente atención