Business Details
About
VeterinariansVeterinary Clinics & HospitalsVeterinary Specialty ServicesVeterinarian Emergency ServicesVeterinary Information & Referral ServicesPet ServicesPet GroomingPet Boarding & Kennels
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.
Location
Hours
Reviews
4.7
560 reviews
5 stars
481
4 stars
36
3 stars5
2 stars5
1 star
33
What are people saying?
AI-generated from customer reviews
Compassionate Care
Many customers praised the staff for their kindness and compassion during difficult times, especially when dealing with the loss of pets.
Professionalism
The veterinary team is frequently described as professional, knowledgeable, and thorough in their care and communication.
High Costs
Several reviews highlighted concerns about the high fees for services, with some customers feeling pressured into expensive treatments.
Mixed Customer Service
While many reviews commend the staff's friendliness, there are notable complaints about rude receptionists and poor handling of emergencies.
Availability Issues
Some customers reported difficulties in scheduling appointments or being seen in a timely manner, particularly during emergencies.
- JTJo TOct 16, 20251.0My wife and I have had multiple bad experiences with this animal hospital, one of which was pretty serious. Our experience is about care *and* fees. Their fees are exorbitant (they charged us $40 to cut our cat's nails) and they will quote their fee(s) every time you are brought into an exam room before you get the chance to see a vet. They have also initiated a 90 day office visit policy. If your last office visit was more than 90 days ago, they will charge you $$ more for the visit. They are very expensive, to say the least. It's hard to believe all of the positive reviews.
- JKJason KrynickiOct 9, 20251.0My cat, Layla, was a patient there two years ago. I tried to make an appointment because Layla is under the weather; there’s something wrong. To see if I could make an appointment today. The receptionist informed me that she would need to speak with the doctor, who would then have to approve it, and after that, I would be required to pay a fee. I told her that’s fine, but she came back and told me they can’t accommodate me calling back tomorrow or Saturday, as they’re completely booked. The receptionist was nothing but rude and disrespectful to me. I would never step foot in Ocean County Veterinary Hospital group ever again. Don’t ever go to this vet again; they should be ashamed of themselves.
- SLStephanie LesserJul 11, 20255.0Excellent caring professionals. Highly highly recommend this practice!
- ALAlexa LowerJul 8, 20255.0Thank you Jen for going above and beyond for us yesterday. You helped us tremendously with the difficult decision to say goodbye to Zoe’s. We really appreciate you!
- EWEmily WJan 5, 20215.0Always great service, friendly staff, professional veterinarians. They dont try to sell you on what you don't need and certainly go above and beyond. Always explain things fully and have patience when I ask 10000 questions.