Business Details
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VeterinariansVeterinary Clinics & HospitalsVeterinary Specialty ServicesVeterinary Information & Referral ServicesPet ServicesPet Specialty ServicesPet Boarding & KennelsPet Grooming
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.
Location
Hours
Reviews
4.2
259 reviews
5 stars
194
4 stars
6
3 stars
6
2 stars
16
1 star
37
What are people saying?
AI-generated from customer reviews
Compassionate Care
Customers consistently praised the staff for their compassion and genuine love for animals, highlighting their ability to make pets feel comfortable and cared for.
Knowledgeable Staff
Many reviews noted the expertise and thoroughness of the veterinarians, with specific mentions of their ability to explain treatment plans and answer questions effectively.
Customer Service
While most feedback was positive regarding staff friendliness and responsiveness, there were some complaints about unprofessional behavior and issues with appointment management.
Affordability and Transparency
Several customers appreciated the transparent pricing and affordability of services, particularly through the CareClub membership, which helped manage costs.
Mixed Experiences
While many reviews were overwhelmingly positive, a few customers reported negative experiences, particularly regarding customer service and appointment scheduling.
- BCBrandon ClitesNov 5, 20255.0They always do a great job. It shows that they really care about your pet.
- JSJenn SpragueOct 30, 20255.0The team at VCA made both me and my puppy "Panda" feel completely at ease. They are incredibly knowledgeable, compassionate, and genuinely love what they do. Dr. Fields and Dr. Coats took the time to explain every step of the care plan, answering all my questions. The staff goes above and beyond at our follow-ups, tips for at-home care, and lots of love and attention for my little Panda bear. It's clear that this team truly treats every patient like family. If you're looking for a veterinary office that combines expertise, kindness, and exceptional care, this is it!
- SLStephanie LaChanceOct 7, 20255.0Dr. Widmann is amazing! She’s thoughtful, kind and easy to understand. I felt like she went above and beyond for my dog to feel comfortable when he was sick!
- GHGillian HeimpleOct 2, 20255.0All of the staff here are so welcoming and kind! Dr. Widmann is very knowledgeable and patient with my dog who’s very nervous at the vet. They’re transparent about their pricing and I never feel like they’re trying to push anything unnecessary on me. I recommend this place to anyone!
- AHAndy HoferSep 1, 20255.0My husband and I have been taking our pets to VCA Murphy Road for nearly ten years. We started there out of convenience, but after moving further away, we can't imagine switching vets. We only had one large dog when we first started at VCA. In his lifetime, we added a much smaller dog and a feral kitten. Eight months ago, we adopted a large puppy. All of our boys have been rescues with complicated histories, and all have been treated well.