Business Details
About
VeterinariansVeterinary Clinics & HospitalsPet GroomingPet Boarding & Kennels
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.
Location
Hours
Reviews
4.3
383 reviews
5 stars
284
4 stars
27
3 stars
14
2 stars
12
1 star
46
What are people saying?
AI-generated from customer reviews
Staff Care
Many customers praised the staff for their kindness and genuine care for pets, highlighting specific veterinarians like Dr. Mani and Dr. Feldman.
Customer Service
Several reviews noted poor customer service experiences, particularly with front desk staff being rude or unhelpful.
Pricing Concerns
Numerous customers expressed dissatisfaction with high prices and perceived upselling of unnecessary services, leading to feelings of being taken advantage of.
Communication Issues
Customers reported difficulties in communication, including long wait times for responses and issues with obtaining pet records.
Facility Experience
The new location received positive remarks for its cleanliness and spaciousness, although some customers mentioned challenges with parking.
- NLNicole LydonOct 30, 20255.0My cat had his most recent physical and neuter here and was well cared for. The staff loved him like I do and that means a lot!
- JTjennifer thomasOct 19, 20251.0Took a kitten we found in this morning due to lethargy and not eating after him acting normal for the past 24 hours. Was told we could have a “free” exam. While I understand nothing is free they kept telling us how they needed tons of diagnostic testing equaling thousands of dollars. When told we could afford all that they sent us home with a general antibiotic for 220 dollars not even bloodwork or a rabies vaccine Included. It’s unfortunate vets don’t actually care about animals we were just trying to do the right thing in taking care of a kitten we found shame on you
- CRCharla RudisillOct 4, 20255.0Great vet!
- VMVineeth Kumar MuraliSep 30, 20255.0These guys are so kind and accommodated me on a tight schedule to secure my two cats travel certificate and got them to me on time. They were patient and understood my sense of urgency and acted accordingly. The staff at the front desk and Dr.Luci Mehr were top notch and took care of my kitties so well while doing a physical exam on them. Forever grateful!
- ADAria DSep 7, 20251.0Awful experience on the phone. I called here for some advice as my regular vet was closed, I don't know which doctor I spoke with (Australian accent or similar) but all she did was interrupt me and talk over me and had the audacity to tell me "I'M SPEAKING, we speak nicely to people", how ironic. I didn't feel like my concerns were heard at all and I was quite upset after that call. You would think people working with animals would have a little more empathy and patience. Do better.