Vanguard Truck Centers

4.1
132 reviews

About

Truck Dealer
Vanguard Truck Centers in Franklin, KY is your trusted full-service commercial truck dealership, offering new and used truck sales from top brands like Volvo, Hino and Autocar. We provide expert service for all makes and models, and flexible maintenance plans to keep your fleet running smoothly and costs under control.

Location

Vanguard Truck Centers
370 Trotters Lane, Franklin, KY
42134, United States

Hours

Reviews

4.1
132 reviews
5 stars
90
4 stars
11
3 stars
3
2 stars
4
1 star
24
  • AJ
    Andre Jackson
    Jul 2, 2025
    5.0
    Needed a good reliable truck in a pinch. Worked with Muhammad and Dave for about week to find one suitable for me and my price range. They went above and beyond my conditions and met me right where I needed to put me in a great truck that will last. Very happy with their customer service. The whole staff was very welcoming and fun. They made, what can be a daunting experience, very easy and comfortable. Highly recommend and will use them again!
  • KT
    Keep Truck'n
    Jun 11, 2025
    5.0
    One the best Volvo truck dealership in the country. Reasonable pricing and timing. Thank you!
  • KH
    Keith Hutcheson
    May 13, 2025
    1.0
    Needed a visor light price gauging could have bought all 5 for the price of 1...and this is what they call making America great. All because they doing mass truck inspections this highway robbery at its best would give them no stars if I could....1 light marked up cost more than 10 lights after market but you claim to be fair I'm just calling it how you selling it, if this is your company standard nothing will ever be affordable in America!
  • DA
    D Aujlay
    Apr 16, 2025
    1.0
    0/4 stars!! Good luck calling in. Trying to find out if they have a part I need. First call, get transferred to parts department, after 30 seconds on hold, get hung up on. Second attempt; over 6 minutes on hold. Multiple times through the hold, phone rings briefly, I can hear voices/background noise in the shop, and get sent back to hold. Who actually needs who in this situation? There's a ton of parts suppliers, and your shop is only one of them. We, as customers, can find what we need someplace else. If this review persuades even ONE potential customer away from your business, I'll consider it a victory. Photo of call log attached to show I'm not over-exaggerating on how long I was on hold. Get bent. **EDIT** While I'll agree with the owner that my phrase of "get bent" is pretty harsh, please understand that, as mentioned above, my call was taken off of hold several times for a split second. During those instances, noise in the shop could be heard. I could briefly hear people chatting and laughing, only to be returned to the hold without any acknowledgement. My phrase choice, while harsh, is equal to the inferred dismissal of my inquiry. Your employees couldn't be bothered to provide service, in effect and without words, telling me the same thing.
  • II
    ISFARA ISFARA
    Apr 9, 2025
    5.0
    Сегодня я посетил это место. Нужны были запчасти. Продавец ( не знаю его имя) был очень добрым. Спасибо, что помогли найти запчасти. Да хранит Вас Бог.