Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Apopka.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
373 reviews
5 stars
272
4 stars
41
3 stars
10
2 stars
12
1 star
38
What are people saying?
AI-generated from customer reviews
Customer Service
Feedback is mixed, with some praising friendly and professional staff, while others report poor service and lack of responsiveness from management.
Service Quality
Many customers appreciate the quick and efficient service, but there are numerous complaints about incomplete work and mistakes during service.
Professionalism
While some reviews highlight the professionalism of certain staff members, others mention a lack of knowledge and carelessness among technicians.
Management Issues
Several reviews indicate mismanagement and poor communication, leading to customer dissatisfaction and operational inefficiencies.
Value for Money
Customers express mixed feelings about pricing, with some finding it reasonable for the service provided, while others feel upselling and poor service diminish value.
- PPPaul Poleon3 days ago1.0Pure laziness I got here i'm here under a fleet account.Why is it that I waited twenty five minutes before they said anything to me?Every other place they will call for authorization and see.This man made me wait about twenty twenty five minutes before I had to axe and say anything laziest crew on the planet.Lazy didn't even try customer service sucks.I'll try somewhere else.This place sucks, the manager sucks the workers suck.They're lazy, then his opinion was, oh well, you could leave.How's this business even making money?If that's what the manager's telling you no worries, I'll just find another one.But that was messed up. Recap, I contacted my fleet as well as enterprise fleet, and they said all you had to do is check the vin number.And this would have all been done, but no, this man is rude and lazy
- RTRobert Turner5 days ago5.0Quick service, friendly staff.
- FTFelix TolentinoNov 7, 20255.0The team have a very professional development. They did the process fast and clean. They show interest in my expectation about the oil change. They make sure that I was satisfied with their work. Finally, they did everything with a big smile.
- MJM JonesOct 27, 20255.0Friendly professional staff. Easy to talk to
- MFMichael FunchessOct 14, 20255.0Daniel and Isaiah were extremely professional and were able to get my oil change done quickly while also being conversational.