Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Winter Garden.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Valvoline Instant Oil Change
12890 West Colonial Drive, Winter Garden, FL
34787, United States
Hours
Reviews
4.3
395 reviews
5 stars
301
4 stars
22
3 stars
14
2 stars
12
1 star
46
What are people saying?
AI-generated from customer reviews
Service Quality
Many customers praised the staff for being friendly, knowledgeable, and professional, providing quick and efficient service.
Customer Experience
Several reviews highlighted positive interactions with staff, noting their willingness to explain services without being pushy.
Management Issues
Some customers reported negative experiences with specific managers, citing disrespectful behavior and poor handling of service issues.
Compensation Concerns
A few customers expressed dissatisfaction with the compensation offered for service errors, feeling it was inadequate.
Efficiency
Customers frequently mentioned the quick turnaround time for services, with many appreciating the speed of oil changes and other services.
- ELElli LucasOct 29, 20255.0Very lovely and friendly environment. they took the time to explain what they were talking about and explain to me what each thing did. They were kind and I felt safe and comfortable. Highly recommend and I will come back!
- BGBrianna GeorgeOct 21, 20255.0staff is nice especially Ethan give him a million dollar raise he's so good at his job. he's hot too
- MRMeredith RheinOct 13, 20251.0⭐☆☆☆☆ (1 star) Extremely Disappointed – Winter Garden Valvoline Location I’ve been coming to this Valvoline for years — since I was in high school — and always trusted their service. Sadly, after my visit today, that trust is gone. I came in for an oil change and was told my battery needed replacing. I agreed to the $249.99 replacement, but the install was clearly mishandled. My car’s horn started going off repeatedly during the process — a sign something was very wrong. The manager later confirmed the battery had been installed incorrectly, and the damage now makes the car unsafe and unable to drive. While they did offer $30/day toward a rental car, I was asked if someone could come pick me up and take me to get it — which added to the stress and inconvenience. I’ll also have to pick up the repaired car in Winter Park, and I still have to pay the rental out-of-pocket in the meantime. I had to push just to get the oil change comped. The only other compensation offered was a $25 coupon I already had. This was a completely avoidable and frustrating situation caused by improper service. I now have to cover additional costs and time spent because of their mistake. Valvoline needs to take ownership and make this right — and ensure this doesn’t happen to other customers.
- SESham EbrahimOct 8, 20255.0Did an excellent job as always. Yarelis did excellent
- CNColin NanstielSep 22, 20255.0Service is always great and efficient. Price is competitive with other mechanics and serivce is always quick and easy every time I stop by for a regular oil change.