Customer Service
Overall, customers praised the staff for being friendly, professional, and helpful, with many specific mentions of individual employees providing excellent service.
Efficiency
Many reviews highlighted the quick service, with customers frequently noting minimal wait times for oil changes and other services.
Honesty
Several customers appreciated the transparency and honesty of the technicians, who did not upsell unnecessary services and provided clear explanations of needed maintenance.
Consistency
Long-term customers reported consistent quality of service over multiple visits, indicating reliability in the service provided.
Negative Experiences
Some customers reported serious issues, including damage to their vehicles and poor handling of complaints, leading to dissatisfaction with the service.