Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Lutz.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
299 reviews
5 stars
244
4 stars
18
3 stars
5
2 stars2
1 star
30
What are people saying?
AI-generated from customer reviews
Customer Service
Staff consistently received praise for being friendly, knowledgeable, and professional, with many customers highlighting specific employees for their exceptional service.
Efficiency
Numerous reviews noted quick service times, with many customers reporting being in and out within 20 minutes.
Transparency
Customers appreciated the clear communication regarding services needed, with many noting that staff did not pressure them into additional services.
Mixed Experiences
While many reviews were positive, there were a few negative experiences regarding upselling and service delays, indicating inconsistency in service quality.
Overall Satisfaction
The majority of customers expressed high satisfaction with their experiences, recommending the business for its quality service and friendly staff.
- SHShaun Hopper4 days ago5.0Orlando is one hell of a great representative for this establishment!!! He’s very professional, knowledgeable and kind and works great with his crew! Also, a huge thank you to Tom, Joseph and Braxton for making it happen and tending to my vehicle! Great crew, great business!
- GVGlenda VelezNov 6, 20255.0I went twice this week to both Valvoline in Lutz, FL. Service was exceptional. Staff were attentive, polite, helpful, and patient. They explained all and provided fantastic customer service. As an example, the cabin air filter had to be changed and they did not have it. I offered to buy it and bring it and to intlstall for a charge. They installed it and did not charge anything. Highly reccomend both locations.
- SWStarzTina WilsonOct 31, 20255.0I loved how they gave me so much information. I was a bit ughh about the price but the service was amazing and in life you get what you pay for. I would highly recommend them.
- TLTaryn LOct 30, 20255.0Tom, Orlando and the rest of the staff were extremely helpful and professional. I was out of there within 20 minutes and will definitely be bringing the rest of our cars here for service in the future.
- TMTricia McManusOct 27, 20255.0Dylan Joseph and Orlando did an excellent job servicing my vehicle today. They were knowledgeable and quick with service. They were also very pleasant and communicative.