Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Franklin.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
192 reviews
5 stars
145
4 stars
23
3 stars
10
2 stars2
1 star
12
What are people saying?
AI-generated from customer reviews
Customer Service
Customers consistently praised the friendly and helpful staff, noting their eagerness to assist and provide informative service.
Efficiency
Many reviews highlighted the quick service, with several customers mentioning being in and out in under 20 minutes.
Quality of Work
While most experiences were positive, there were a few reports of subpar work, including issues with oil filters and loose fittings that led to oil leaks.
Pricing
Customers appreciated the fair pricing for services, although some felt certain services were overpriced or that upselling was an issue.
Professionalism
The staff was frequently described as professional and knowledgeable, contributing to a positive overall experience.
- JCJesse ClarkOct 27, 20255.0Mr. Ryan Powell had vehicles moving smoothly. Preemptively checking vehicles and making customers feel seen! It’s always speedy but thorough and I never worry after leaving this lot
- SASeibreanna AlkinaniOct 8, 20255.0These guys are awesome. I had to make this review because every time I come by, they are eager to help and the customer service is amazing. Every single time! They are always so nice. Thank you guys for all you do!
- KNKelsey NixSep 29, 20255.0The entire team was very efficient and helpful at getting my oil filter off when it was on too tight per the dealership. They recommended great/affordable services and I would highly recommend this place to have your oil changed. The team was great and personable! Went above and beyond.
- STShelbye TramellAug 31, 20255.0Service was great!
- KRKyle RoseAug 18, 20255.0In and out. Everyone who helped was exceptionally fast, friendly, and thorough. I will definitely be returning the next time I need an oil change. Thanks again!