Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Owensboro.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
165 reviews
5 stars
118
4 stars
24
3 stars
3
2 stars
5
1 star
15
What are people saying?
AI-generated from customer reviews
Customer Service
Many customers praised the friendly and helpful staff, noting their professionalism and willingness to explain services.
Speed of Service
Numerous reviews highlighted the quick service, with many customers reporting being in and out in under 20 minutes.
Quality of Work
While most reviews were positive about the quality of work, there were some complaints regarding issues like improper handling of vehicles and missed services.
Pricing Concerns
Several customers expressed dissatisfaction with rising prices and concerns about transparency regarding costs.
Communication Issues
A few reviews mentioned poor communication, including failure to apply discounts and lack of clarity about services performed.
- NWNadine WardOct 2, 20255.0I’ve been going to this location for a while now. Always extremely friendly and they take great care of my vehicle!
- BRBob RichesSep 29, 20255.0Very courteous and professional. Will go again.
- AKAbby KeelinAug 12, 20251.0The team member shut the hood of the car so hard it dented it big time. I had a dent that a tennis ball could fit into. I didn’t notice it immediately but when I did I contacted the store. They denied it and said they couldn’t see anything on the cameras because they are poor quality. They didn’t offer to fix anything or try and make it right. It was the team lead that slammed the hood that day as he was telling the new employee that you “cannot be afraid of a hood”
- CScarol smithAug 10, 20255.0This was my first time as I am recently widowed and my husband always took care of our vehicles. I was greeted nicely. Everything was explained and done so quick! I was apprised of what might be needed and when and got a nice sticker to remind me when to go back. I was surprised at how easy they made it for me. They introduced me to everyone who was working on the SUV. It couldn't have been easier. Everyone was friendly and helpful to explain it all. I will be back. Thank you for such an easy task for me.
- SBSonya BowenAug 9, 20255.0It's the best oil changes anywhere i only go to valvoline on Bosely