Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Rindge.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
207 reviews
5 stars
157
4 stars
30
3 stars
4
2 stars2
1 star
14
What are people saying?
AI-generated from customer reviews
Service Quality
Customers generally praised the staff for being friendly, professional, and efficient, with many noting quick service.
Upselling Concerns
Several reviews expressed dissatisfaction with perceived upselling tactics, with some customers feeling pressured to purchase additional services.
Inspection Issues
Multiple customers reported negative experiences related to vehicle inspections, including long wait times and disputes over inspection results.
Pricing Complaints
There were complaints about high prices for services, with some customers feeling that the costs were not justified.
Customer Care
Positive feedback highlighted the business's commitment to customer care, including resolving issues and providing refunds when necessary.
- TLTatiana LegerNov 4, 20255.0Great service and kind workers!
- CFCallie FOct 21, 20251.0Place sucks. Listening to them trying to upsell customers during my visit was cringey, just go a little bit down the road to an actual repair facility and have your vehicle inspected and repaired properly. Two other women came in during my visit and the "we're here to help you" was laid on thickkkk by (who I assume to be) the manager as he waddled back and forth between the two bays barking commands at the other employees. I went there against my better judgement and quickly realized why I don't go to quick lube places: nothing is quick, their waiting room is nauseatingly hot, their "mechanics" have very little training, and clearly their licensed inspector lacks basic automotive knowledge. It blows my mind that places like this still exist.
- GBGarrett BakerOct 14, 20255.0The staff was very professional, polite and efficient
- ABAndre BergeronOct 4, 20255.0The team at valvoline was very nice and fast I would highly recommend them to anyone.
- CPChuck PartainSep 24, 20254.0well, the oil change was good, quick, staff friendly, went over some needed stuff and decided to have them change my transaxle oil along with the oil change. Tech was under there for a bit then I heard him tell someone something and I said uh oh. the drain plug is stripped on the transaxle, better take it to a service station to be fixed...um huh? it hasnt been touched in the 4 years I owned the truck and never had an issue with it being loose. $189 for all this and now I have to have a helicoil installed at the mechanic. Not thrilled. so that $100 extra I paid will now cost me double. follow up: they took care of this and paid for the repair and refunded the cost. thank you very much, thats taking care of customers.