Valvoline Instant Oil Change

4.6
243 reviews
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Business Details

419 Main Street, Falmouth, MA
02540, United States
(774) 252-5100
https://store.vioc.com/ma/falmouth/419-main-street
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About

Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Falmouth.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
419 Main Street, Falmouth, MA
02540, United States

Hours

Reviews

4.6
243 reviews
5 stars
203
4 stars
18
3 stars
0
2 stars
5
1 star
17

What are people saying?

AI-generated from customer reviews

Service Quality

Customers generally praised the staff for being friendly, professional, and efficient, with many noting quick service and a pleasant atmosphere.

Communication

While most reviews highlighted good communication, some customers reported issues with clarity and follow-up regarding services performed.

Trust and Accountability

Several reviews expressed concerns about trust, with incidents of perceived negligence and lack of accountability for damages caused during service.

Sales Pressure

A few customers felt pressured into additional services, which negatively impacted their overall experience.

Consistency

Feedback indicated variability in service quality, with some customers experiencing excellent service while others reported significant issues.
  • ST
    Sarah Tuper
    Oct 18, 2025
    5.0
    Every single time I come to this Falmouth location these guys are amazing! Fast, professional, always kind, very nice! I always leave with a smile on my face knowing my filters, tires, & fluids were all checked. The guys always go the extra mile so I can get extra miles! :-) Thank you guys!!!
  • PM
    P M
    Oct 3, 2025
    1.0
    We took our car here recently and had the oil changed. The car is a 2023 and was working great, no messages on the dashboard. Simply went in for an oil change. During the service I watched the tech take off the coolant cap and the 2nd tech asked him what he was doing. They put the cap back and continued with the oil change. After we left, we had a new message on the dashboard that stated "Check Coolant Level" so we went back and they said (miraculously after 8 months of no issues) that the coolant cap was broken. They told us they didn't break it and to go elsewhere to get a new cap. Anyone with any logic would see through that and know the odds are incredibly against an issue with a coolant cap breaking on its own on a 2023 car. Needless to say I would not trust this company and do not intend on going back for either of our cars. Will not recommend to any of our friends and family either. You break something, own it! Very frustrating experience.
  • JH
    John Robert Hill
    Sep 19, 2025
    5.0
    Nice friendly & professional staff. Knowledgeable
  • PG
    Perry Gould
    Sep 18, 2025
    5.0
    I bring all three of our vehciles to Valvoline. They have always done a great job servicing our vehicles. Every person I have dealt with has been pleasant and professional. Wait time is usually not an issue. The service is quick and the pricing competitive. I never hesitate to have my oil changed by Valvoline and will be bringing my vehicles there for the foreseeable future.
  • JD
    John Dutra
    Sep 9, 2025
    5.0
    Guys were great .
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