Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Edison.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.2
436 reviews
5 stars
289
4 stars
62
3 stars
22
2 stars
12
1 star
51
- PRPatricia RadcliffeOct 6, 20255.0The service reps are always friendly but professional. I have a rapport with them as I’ve been coming to this Valvoline for over 20 years. I wish the price was still the same as then! But I always use a coupon and that helps.
- NMNick ManchiseOct 4, 20255.0Great job! Fast and efficient. The crew were awesome. I'll definitely be back.
- HHhayley hohmannSep 26, 20251.0I visited for a routine oil change, but during the process, the associate lowered the hood support bar in a way that scratched the hood of my vehicle. Immediately after noticing the damage, I contacted Valvoline customer care. I was placed on a three-way call with the store manager, who—before even reviewing a single photo—dismissed the incident by saying it “sounded like a rock” caused the damage. After I submitted photos and went in person to speak with Matt, I physically demonstrated to him how the bar lined up exactly with the scratch. He acknowledged this at the time and told me he would follow up with quality control by the end of the day. Later, I received another three-way call with Matt and customer service, only to be told my claim was denied because video footage supposedly showed no damage. When I requested to see the video, I was refused. To make matters worse, Matt contradicted what we had just reviewed in person, suddenly claiming the bar did not match, despite my clear demonstration. This behavior came across as evasive and dishonest. My car is brand new, and I know every detail of it. The damage aligns exactly with the hood bar, and I also have supporting video evidence of my own showing this. Instead of being treated fairly, I have been dismissed, gaslit, and denied transparency in the review process. Not only have you lost a LOYAL customer but youve tainted my entire experience of trusting a company with my money.
- PPPujaSep 23, 20255.0Quick oil change
- MKMichelle KupstAug 16, 20255.0Workers were very friendly and thorough, I was in and out in minutes