Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Clifton.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.2
601 reviews
5 stars
392
4 stars
82
3 stars
27
2 stars
26
1 star
74
What are people saying?
AI-generated from customer reviews
Staff Professionalism
Many customers praised the staff for being friendly, professional, and knowledgeable, with specific mentions of individual employees providing exceptional service.
Service Speed
Customers frequently noted the quick service, often completing oil changes in a timely manner, even during busy periods.
Quality Concerns
Several reviews raised concerns about the quality of service, including issues with incomplete work, such as not resetting maintenance reminders or failing to check all fluids properly.
Customer Service Issues
There were multiple reports of poor customer service experiences, including rudeness from staff and unprofessional behavior, which negatively impacted customer satisfaction.
Pricing Complaints
Customers expressed dissatisfaction with pricing, feeling that services were overpriced compared to competitors, and some felt they were upsold unnecessary services.
- TTTatyOct 22, 20251.0I recently came in for an oil change and was really disappointed with the experience. The service took much longer than expected. I was under the impression it would be quick, but I ended up waiting for hours. What really bothered me, though, was how the manager treated the employees. He was openly rude, bossing them around and making them feel small for simply asking questions. Telling the person attending me to get out his way. So he can do something on the computer. It was uncomfortable to watch, and I can only imagine how difficult it must be to work under that kind of pressure. It made the whole environment tense and unpleasant. I’ve been to several Valvoline locations before and usually have a smooth, professional experience. Unfortunately, this location was by far the worst. I won’t be returning.
- JBJose BaezOct 7, 20255.0Very satisfied with staff.
- CGCotman GonzalezOct 6, 20255.0This place deserved five stars..good job guys..very profesional..I recomend ..nice people..
- GNGerson NunezOct 2, 20254.0Its like 15-20 bucks above average but you pay because they service your car fast and their service is reliable
- SMSabrina MasonSep 16, 20255.0It was a very quick experience and I like how I had a lot of people working on my car. Everyone was helping each other and it felt like I was in good hands.