Valvoline Instant Oil Change

4.2
338 reviews
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Business Details

248 South Marine Blvd, Jacksonville, NC
28540, United States
(910) 415-9129
https://store.vioc.com/nc/jacksonville/248-south-marine-blvd
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About

Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Jacksonville.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
248 South Marine Blvd, Jacksonville, NC
28540, United States

Hours

Reviews

4.2
338 reviews
5 stars
242
4 stars
34
3 stars
10
2 stars
8
1 star
44

What are people saying?

AI-generated from customer reviews

Customer Service

Customers consistently praised the friendly, knowledgeable, and professional staff, highlighting their willingness to explain services and provide assistance.

Efficiency

Many reviews noted the quick service, with several customers mentioning being in and out in under 10 minutes.

Upselling Concerns

Some customers expressed frustration with aggressive upselling tactics, feeling pressured to accept additional services they did not request.

Mixed Experiences

While many customers had positive experiences, there were notable complaints regarding service quality and follow-up, particularly related to issues after oil changes.

Pricing Issues

Several customers commented on the high prices for services, with some feeling that they were not informed of costs upfront.
  • MP
    Melanie Piedra
    Nov 5, 2025
    5.0
    We just stopped in for an oil change. William and Jose were such nice people. We genuinely drove away smiling just from the interaction with these two gentleman. The service was very quick and their processes very efficient.
  • EG
    Ebony Goines
    Nov 3, 2025
    5.0
    They were kind and very knowledgeable about what I needed to have done to my car.
  • EM
    Elizabeth Martinez
    Oct 30, 2025
    5.0
    Manager Jose explained everything throughly and recommended what my vehicle needed at the moment with no pressure and very professional. The ones that worked on my car (Viney and Kay)were vigilant and very attentive as well. I look forward to bringing my car to be serviced here again.
  • KH
    Kim Huffman
    Oct 27, 2025
    5.0
    They are always super nice & quick. Kershawn & Jose were very nice & helpful!
  • GD
    Geraldine Dudley
    Oct 11, 2025
    5.0
    I liked my service, like the fact I could stay in my car away from people. I have a fear of to many people, but having one person working on my car explaining what he is doing is nice. I will be going back. 🤗
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