Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in East Greenbush.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Valvoline Instant Oil Change
618 Columbia Turnpike, East Greenbush, NY
12061, United States
Hours
Reviews
3.8
278 reviews
5 stars
162
4 stars
34
3 stars
10
2 stars
10
1 star
62
What are people saying?
AI-generated from customer reviews
Service Quality
Many customers praised the professionalism and friendliness of the staff, highlighting quick and efficient service.
Upselling Concerns
Several reviews mentioned aggressive upselling tactics, with customers feeling pressured to purchase additional services they did not need.
Customer Service Issues
There were multiple complaints about rude or unprofessional behavior from staff, particularly from management, leading to negative experiences.
Pricing Concerns
Customers expressed dissatisfaction with high prices for services, particularly for synthetic oil changes, which some felt were not justified.
Efficiency
Many customers appreciated the quick turnaround time for oil changes and inspections, often completed in under 20 minutes.
- DCDan C.Oct 25, 20255.0They did a good job! Friendly crew!
- MSMrs SoumynonaSep 16, 20255.0Visit Sept 16, 2025. - Dale and RonDale were professional! Came in on a busy day and was out in under 15 minutes. Very RESPECTFUL! Very Helpful! No extra add on's or pushing to buy things I didn't come in for. I will keep going back to these guys!
- MBMartin BachnerSep 1, 20255.0I go here frequently for oil changes. Staff is friendly and professional.
- KCKyle ChamberlinAug 31, 20255.0Visited on 08/31/25 to address an issue from a previous service at another location, and I was very pleased with the experience. The staff: Ricky, Dale and RonDale were professional, courteous, and quickly took care of the problem without any hassle. They acknowledged the issue, explained the steps they were taking, and ensured everything was corrected properly. I appreciated the prompt and respectful service. This location really turned the situation around—thank you!
- JSJennifer SangiacomoAug 11, 20251.0I brought my car to this location as I needed to make an unexpected long distance trip and was overdue for an oil change. I told the tech I just wanted an oil change. Despite they try to sell you everything under the sun ... After waiting for 45 minutes, 20 in the bay, they said they couldn't get my oil filter out as the last person screwed it in too tight. I went to my regular mechanic today and let them know what I was told at Valvoline. They brought me into the garage and I watched them take the filter out without an issue. The tech also told me: 1. I needed a radiator service, which is just their fancy way of saying a coolant flush. I already had one done recently. 2. My wipers needed replacing. 3. I had a small engine oil leak and they could add a solution that cost $25 to help. I have never seen a drop of anything on my garage floor and my mechanic confirmed there was no leak. 4. My air filter was wet and should be changed. I took it out when I got home to inspect it myself and there was nothing wrong with the filter. I avoiding these places, but having no choice, I went anyway. Confirms all priors .... be ready to be upsold and told you need things you don't. Crazy they can't even do the one thing they claim to do ... change the oil in 15-20 minutes.