Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Clive.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
466 reviews
5 stars
335
4 stars
54
3 stars
18
2 stars
11
1 star
48
What are people saying?
AI-generated from customer reviews
Service Speed
Customers frequently praised the quick service, often mentioning being in and out in under 20 minutes.
Customer Service
Many reviews highlighted friendly and courteous staff, with several customers noting the helpfulness and professionalism of the team.
Communication
Several customers appreciated the clear explanations provided by staff regarding services and vehicle needs, although some noted instances of poor communication.
Quality of Work
While many reviews praised the quality of service, there were notable complaints about mistakes made during oil changes and other services.
Pressure Tactics
Some customers expressed concerns about upselling and pressure tactics, although others felt the staff was not pushy.
- HCHEIDI CLINGANOct 24, 20255.0Super fast service and professional. Andrew the manager was friendly and went through everything that was, and wasn’t necessary for my car.
- KKKaitlyn KottlowskiOct 22, 20254.0My oil change was very quick! David was incredibly nice and not at all pushy with possible additional services. I was told the windshield wipers were 40 but they were 50. Thankfully, David had encouraged me to find a coupon on the site that saved me 15$ so I’m not too upset about that. They always respect that I can do my own air filters so they don’t ask me if I want new ones. They just update me as to what they look like.
- TGTom GibbsOct 21, 20255.0They checked every little detail I needed and no pushy extras that I didn't want with helpful recommendations for future service. David is the best, he personalized my experience. A factual representation of how to get the most out of my vehicle with a helpful smile =)
- DGDavid GraysonOct 17, 20255.0Great customer service by David. Did a very thorough job ensuring my vehicle is being maintained. Tons of recommendations for items that may be needed to replace but never pressured me into buying anything. Will definitely come back!
- JOJessa OlsonOct 12, 20255.0I went in for an oil change. Adrian was amazing on explaining everything and order of importance. He went over the purpose and when I should get them done and rough estimate of price. He made me feel comfortable asking more questions and not making me feel dumb.