Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Round Rock.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Valvoline Instant Oil Change
2710 S Interstate 35, Round Rock, TX
78681, United States
Hours
Reviews
4.6
429 reviews
5 stars
370
4 stars
8
3 stars5
2 stars
9
1 star
37
What are people saying?
AI-generated from customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and helpful, with specific mentions of individuals like Dario, Ryan, and John.
Speed of Service
Customers frequently noted the quick service, often being in and out within 15-30 minutes for oil changes.
Honesty and Transparency
Several reviews highlighted the honesty of the technicians, who informed customers when an oil change was not necessary, saving them money.
Mixed Experiences
While many had positive experiences, some customers reported issues with service quality, including miscommunication and dissatisfaction with upselling tactics.
Technical Issues
A few customers experienced problems after service, such as oil leaks and transmission issues, leading to frustration and concerns about accountability.
- FSFrank Stahler1 day ago5.0Had my emissions inspection done. The young Lady that performed the task was very courteous and extremely patient with me fumbling around to find my proof of insurance. The are quick and efficient, you don't even get out of the vehicle.
- JIJoshua IveryNov 4, 20255.0Wonderful customer service. Timely car service with my oil change and emissions inspection. Personable. Knowledgeable. Quick and easy. I’ve been coming to this location for 5 years now and I have no reason to stop going to them.
- NDNicole DurangoNov 3, 20255.0I usually go to the dealership for service, but wanted to check out this location since I got a coupon. This location was much faster and cheaper… and Athena was so nice and showed a lot of care while I got my oil changed. I really liked being able to see the screen of recommended services and getting updates while they were working on my car. Never felt pressured to get more services, which I appreciated. Wild going from having to wait hours to get serviced, to being in and out in about 30 without having to leave my car! I’ll def be back!
- HWHeidi WilliamsOct 31, 20255.0Went in for routine oil change and emissions test. Phenomenal customer service! Xavis (Paul), Zach, and Walker were amazing. Fast and efficient. Trust me, this is the best Valvoline! We live in Leander and have a location right down the street. We would much rather drive to this one located in Round Rock.
- VBValerie BaurOct 24, 20251.0I had my last service done here, they said I needed the differential oil and transfer case oil changed at 23,000 miles when I was getting my engine oil changed with them. I’m currently getting my next oil change somewhere else and they have told me Valvoline lied, I did not need that service, plus Valvoline didn’t fully tighten the drain bolt on the transfer case and left a ton of oil leaking and all over the underside of my vehicle. To say I’m disappointed and pissed is an understatement. I will not be returning and will definitely tell people NOT to go there. We have 5 vehicles we used to take here regularly and now we will be taking our business elsewhere.